Before checking problems with the computer, determine
whether or not the damage applies to the warranty by
referring to the following:
___1. Name and phone number of servicer.
___2. Date of service.
___3. Date when part failed.
___4. Date of purchase.
___5. Failure symptoms, error codes appearing on
display, and beep symptoms.
___6. Procedure index and page number in which
failing FRU was detected.
___7. Failing FRU name and part number.
___8. Machine type, model number, and serial
number.
___9. Customer's name and address.
Note for Warranty:During the warranty period, the customer may be
responsible for repair costs if the computer damage was
caused by misuse, accident, modification, unsuitable
physical or operating environment, or improper
maintenance by the customer. The following list provides
some common items that are not covered under warranty
and some symptoms that may indicate the system was
subjected to stresses beyond normal use:
Important
The following is not covered under warranty
LCD panel cracked by applying excessive force
or by being dropped.
Scratched (cosmetic) parts.
Cracked or broken plastic parts, broken latches,
broken pins, or broken connectors caused by
excessive force.
Damage caused by liquid spilled into the system.
Damage caused by improperly inserting a
PCMCIA card or installation of an incompatible
card.
Diskette drive damage caused by pressing the
diskette drive cover or inserting diskettes with
multiple labels.
Damaged or bent diskette eject button.
CD-ROM drive damage caused by excessive
force, shock, or by being dropped.
Fuses blown by attaching a nonsupported device.
Forgotten computer password (making computer
unusable.)
2IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM