3770Link

Technical Support

Once you’ve ordered 3770Link, Serengeti Systems provides technical support for as long as you use 3770Link at no additional cost to you. Support is available via the Internet from our web site or via e-mail, or by telephone.

Access to Serengeti Technical Support is available from within the 3770Link GUI by way of your web browser or e-mail (assuming either or both of these are installed on the same PC as 3770Link.) Open the Help menu, click Technical Support, and follow the links to the Serengeti Web Page Technical Support or to access our support staff via e-mail.

Visit the Serengeti Web Page (http://www.serengeti.com) directly and click on Technical Support to access our online technical database. You’ll find answers to many of the most commonly asked questions at your fingertips.

For fast response to your technical support issue, sum up your question or problem in writing and submit this via e-mail to Support@Serengeti.com. We’ll respond to you by e-mail or a telephone call (if appropriate) as quickly as we can.

If you cannot find the answers you’re searching for online or you do not have e-mail access, you may call us at (512) 345-2211 and ask for technical support during our normal business hours of 9AM to 5PM Central Time Monday through Friday.

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IBM 3770 manual Technical Support

3770 specifications

The IBM 3770, introduced in the mid-1970s, was a pioneering multi-user data station known for its innovative design and functionality, aimed primarily at supporting online transaction processing. As one of the early efforts in integrating computers with communication technology, the 3770 set a foundation for subsequent advancements in the field.

One of the standout features of the IBM 3770 was its ability to support multiple user connections simultaneously. This multi-user capability allowed organizations to connect various terminals to a central computer, facilitating efficient data entry and retrieval processes. Each terminal could communicate with the mainframe, enabling users to access real-time data and execute transactions concurrently, which was revolutionary for its time.

The 3770 utilized a proprietary communication protocol that leveraged synchronous serial communication, ensuring reliable data transmission over telephone lines and enabling the automation of remote data entry. This technology reduced the need for physical interaction with centralized data processing systems, leading to increased productivity and efficiency in organizational workflows.

In terms of characteristics, the IBM 3770 was equipped with a dedicated processor for handling input and output operations. This feature offloaded routine tasks from the mainframe, optimizing overall performance and freeing up computational resources for more intensive processing activities. Additionally, the system was designed to support a variety of input devices, including keyboards and card readers, accommodating different user preferences and operational needs.

The architecture of the IBM 3770 included a unique data format that streamlined the handling of transactions. This format allowed for easy integration with existing databases and applications, making it an attractive solution for businesses looking to modernize their data processing capabilities. The system also featured built-in error detection and correction routines, which ensured data integrity during transmission.

Moreover, the IBM 3770 was recognized for its flexibility and scalability. Organizations could easily expand their networks by adding more terminals or connecting additional mainframe storage. This scalability was crucial for businesses experiencing growth, as it eliminated the need for frequent system overhauls.

In summary, the IBM 3770 was more than just a data station; it was a significant step forward in online transaction processing, combining innovative communication technologies with multi-user functionality. Its features, such as dedicated processing, support for various input devices, and scalability, set the stage for future advancements in data systems and remain influential in shaping the landscape of computing.