P/N: 55P5776
4. Troubleshooting
This chapter explains what to do if a problem occurs while you are using the monitor.
Only problems related to the converter box are covered here. Refer also to your monitor manual for troubleshooting information.
Table 1 Problems and Actions
Problem | Cause and action |
|
|
Blank screen (LED lamp on the | Cause 1: No power to the converter box. |
monitor is steady amber or | Action 1: Power on the monitor and make sure that the monitor |
blinking amber.) | power lamp is steady amber or blinking amber. Then look at the |
| power lamp on the converter box (next to the connector for the |
| converter signal cable (07N2229)). |
| If the lamp did not come on, the converter box has no power |
| supply. |
| referring to the instructions in Chapter 2 for installing the |
| converter box. Be sure to use the cable supplied with the |
| converter box. |
| If the lamp is green, the converter box is properly powered on. A |
| green light with a blank screen means that the digital signal is |
| disconnected somewhere. Check all the digital signal cable |
| connections, referring to the instructions in Chapter 2 for |
| installing the converter box. |
|
|
| Cause 2: The monitor's EDID setting is incorrect. |
| Action 2: Set the correct value for your graphics card, referring |
| to the T221 |
|
|
| Cause 3: The converter box is connected only to the |
| of the monitor. |
| Action 3: Connect the converter box to at least the |
| of the monitor, referring to the instructions in Chapter 2. |
|
|
Instead of one large screen, two | Cause 1: No converter box in use. |
identical | Action 1: Use a converter box. |
|
|
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