ETPM and ETKMS Troubleshooting

PEP Log Files

You can retrieve and view log files from any PEP using ETEMS. When a PEP receives a command from ETEMS, it sends its log files to the designated FTP server. To use this feature you must have FTP server software running on the ETEMS workstation.

If a PEP contains several log files, ETEMS combines the log files into a single file. ETEMS creates a directory named cvLogFiles in the FTP root directory, where the combined log files are stored as .txt files. The combined log file name is based on the appliance’s management IP address and the timestamp of when the log was received.

For more information about working with log files, refer to “Retrieving Appliance Log Files” on page 228.

The available logging configuration settings vary depending on the model of the PEP. For more information, refer to the configuration chapter for your PEP.

ETKMS Troubleshooting Tools

External ETKMSs provide a number of tools that you can use to troubleshoot problems.

This section includes the following topics:

●“ETKMS Server Operation” on page 242

●“Optimizing Time Synchronization” on page 243

●“Shutting Down or Restarting an External ETKMS” on page 243

●“Resetting the Admin Password” on page 243

ETKMS Server Operation

This section describes some Linux commands that are useful for identifying the applications and services running on an external ETKMS. If you have physical access to the ETKMS, you can log in directly on the ETKMS server, or you can use an ssh client to log in remotely.

Table 66

Linux Commands

 

 

 

 

Command

 

Description

chkconfig --list

Lists the configuration status of each known application that

 

 

started at each of the various run levels.

chkconfig --list fgrep

Lists the configuration status of applications that started at

“3:on”

 

run level 3. This is the normal operating level for the Linux

 

 

operating system.

service --status-all

Lists the status of all known services.

service --status-all fgrep

Lists the status of services that are currently running.

“is running”

 

242

EncrypTight User Guide

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Black Box ET0010A Etkms Troubleshooting Tools, Etkms Server Operation, PEP Log Files, Linux Commands, Command Description
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EncrypTight, ET0100A, ET0010A, ET1000A specifications

The Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are advanced solutions designed for secure data transmission and network management, catering to modern enterprise needs. These tools integrate cutting-edge technologies to enhance connectivity, security, and efficiency within various environments.

The Black Box ET1000A is primarily a high-performance Ethernet over Twisted Pair (EoTP) solution. It enables users to extend Ethernet signals over long distances using existing twisted-pair cabling without sacrificing speed or reliability. With support for speeds up to 100 Mbps, this device is ideal for organizations looking to upgrade their existing infrastructure without extensive rewiring. Key features include plug-and-play installation, which simplifies deployment, and versatile compatibility with both legacy and modern ethernet networks.

The ET0010A model takes connectivity a step further by providing seamless integration with fiber optics. This device supports transmission distances that far exceed traditional copper solutions, making it a perfect fit for larger facilities or multi-building campuses. Its built-in Ethernet switch enhances network efficiency by providing multiple ports for device connectivity, thus facilitating greater data flow.

EncrypTight technology is a notable feature across these Black Box models, offering advanced encryption capabilities to safeguard sensitive data during transmission. With military-grade encryption protocols, EncrypTight ensures that corporate information remains secure from potential eavesdroppers. This technology is essential for businesses operating in regulated industries or that handle confidential customer information.

The ET0100A model combines intelligence with monitoring features to provide users with comprehensive network insights. It boasts built-in diagnostic tools that enable IT professionals to troubleshoot issues quickly and efficiently. Additionally, it features real-time performance monitoring, allowing users to analyze bandwidth usage and optimize network performance accordingly.

In conclusion, the Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are powerful tools that embody the latest in data transmission and network management technologies. With their unique features—including extended connectivity capabilities, robust encryption technologies, and real-time monitoring solutions—these devices cater to the growing demands of businesses seeking to enhance their network infrastructure while ensuring robust security and efficiency. Integrating these tools into any organization’s operations can fundamentally improve both performance and data protection, making them indispensable in today’s digital landscape.
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