ETEMS Troubleshooting

Working with the Application Log

The application log provides information about significant events and failures with EncrypTight. The application log captures events specific to ETEMS and ETPM and their interaction with appliances. The user ID associated with an event is recorded in the log.

The following types of events are recorded in the EncrypTight application log:

Successful and failed attempts to log in to the EncrypTight application

Communication attempts with the appliance: pushing configurations, status refreshes, reboot requests, software upgrades, FTP file transfers

Appliance additions or deletions from ETEMS

Changes to ETEMS Preferences

Telnet, SSH, or web interface connections to an appliance

Communication failures between ETEMS and the appliance (unable to log in, connection timed out, connection refused). See “Possible Problems and Solutions” on page 223 for suggested solutions to these problems.

Runtime exceptions, which occur when incorrect or corrupted data is sent by ETEMS, ETPM, or the appliance. Contact customer support if you receive an error of this type.

EncrypTight provides several options for viewing application log events. You can view log events from within EncrypTight, configure EncrypTight to send log events to a syslog server, or export the log as a text file.

The EncrypTight application log is different from the appliance log, which captures events about the operation of a particular appliance. To learn how to retrieve and view appliance logs, see “Retrieving Appliance Log Files” on page 228.

Related topics:

“Viewing the Application Log from within EncrypTight” on page 234

“Sending Application Log Events to a Syslog Server” on page 235

“Exporting the Application Log” on page 235

“Setting Log Filters” on page 235

“Other Application Log Actions” on page 236

“ETPM Log Files” on page 241

Viewing the Application Log from within EncrypTight

You can view the log information on the screen to review recent application events and activity. You can view the application log from ETEMS and ETPM.

To view the log information:

1From either ETEMS or ETPM, click View > Application Log. The Log view opens to display the most recent entries in the log. To view more detailed information about a specific entry, double-click the entry.

2To display the application log view in the foreground whenever a new event is written to the log, do the following:

234

EncrypTight User Guide

Page 233
Image 233
Black Box ET0010A, ET1000A, ET0100A Working with the Application Log, Viewing the Application Log from within EncrypTight

EncrypTight, ET0100A, ET0010A, ET1000A specifications

The Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are advanced solutions designed for secure data transmission and network management, catering to modern enterprise needs. These tools integrate cutting-edge technologies to enhance connectivity, security, and efficiency within various environments.

The Black Box ET1000A is primarily a high-performance Ethernet over Twisted Pair (EoTP) solution. It enables users to extend Ethernet signals over long distances using existing twisted-pair cabling without sacrificing speed or reliability. With support for speeds up to 100 Mbps, this device is ideal for organizations looking to upgrade their existing infrastructure without extensive rewiring. Key features include plug-and-play installation, which simplifies deployment, and versatile compatibility with both legacy and modern ethernet networks.

The ET0010A model takes connectivity a step further by providing seamless integration with fiber optics. This device supports transmission distances that far exceed traditional copper solutions, making it a perfect fit for larger facilities or multi-building campuses. Its built-in Ethernet switch enhances network efficiency by providing multiple ports for device connectivity, thus facilitating greater data flow.

EncrypTight technology is a notable feature across these Black Box models, offering advanced encryption capabilities to safeguard sensitive data during transmission. With military-grade encryption protocols, EncrypTight ensures that corporate information remains secure from potential eavesdroppers. This technology is essential for businesses operating in regulated industries or that handle confidential customer information.

The ET0100A model combines intelligence with monitoring features to provide users with comprehensive network insights. It boasts built-in diagnostic tools that enable IT professionals to troubleshoot issues quickly and efficiently. Additionally, it features real-time performance monitoring, allowing users to analyze bandwidth usage and optimize network performance accordingly.

In conclusion, the Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are powerful tools that embody the latest in data transmission and network management technologies. With their unique features—including extended connectivity capabilities, robust encryption technologies, and real-time monitoring solutions—these devices cater to the growing demands of businesses seeking to enhance their network infrastructure while ensuring robust security and efficiency. Integrating these tools into any organization’s operations can fundamentally improve both performance and data protection, making them indispensable in today’s digital landscape.