ETPM and ETKMS Troubleshooting

To add a new PEP in a system configured to use strict authentication:

1In the ETEMS preferences, temporarily disable strict authentication.

2Add and configure the PEP.

3Install certificates on the PEP and the re-enable strict authentication in ETEMS.

4Refresh status.

5If the status is okay, enable strict authentication on the PEP.

ETKMS Boot Error

If you entered the wrong password for the keystore when you set up the certificates, you can receive the error message “keystore was tampered with or password incorrect” when the ETKMS server starts. The error is recorded in the ETKMS log file. The keystore file on the ETKMS must be secured using the password specified in the keystorePassword=myPassword entry in the kdist.properties file.

Invalid Certificate Error

You can receive errors regarding invalid certificates if the time settings for the certificates and the EncrypTight components are significantly different.

If this occurs, check the kdist.log file on the ETKMS for the text:

Asynchronous invocation failed to (your PEP ip address here): javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake failure.

Check the time on your ETPM workstation, ETKMS servers, and PEPs. Compare these times with the time on the certificates. If the times between the EncrypTight components differ significantly, the certificate you installed on the PEP may not be valid yet.

You can check the validity by typing the following commands.

keytool -printcert -v -file <pep1.pem>

or

keytool -printcert -v -file <pep1.der>

Where “pep1.pem” or “pep1.der” is the name of the certificate file. Depending on the format of your certificate file, you might also be able to open up the file in a text editor and look for the line that says “Valid from:”

If your certificate is not valid yet, ensure that the time on the ETPM, ETKMSs, and PEPs is synchronized with an NTP server. Then either wait until your certificates are valid, or create a new certificate with the times set correctly.

Invalid Parameter in Function Call

Enabling strict authentication on a PEP before you install external certificates can cause communication issues. If you enable strict authentication on the ETEP before you install certificates, the management port locks up and rejects all communication from the management workstation and the ETKMSs.

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Black Box ET0010A, ET1000A, EncrypTight Etkms Boot Error, Invalid Certificate Error, Invalid Parameter in Function Call
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EncrypTight, ET0100A, ET0010A, ET1000A specifications

The Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are advanced solutions designed for secure data transmission and network management, catering to modern enterprise needs. These tools integrate cutting-edge technologies to enhance connectivity, security, and efficiency within various environments.

The Black Box ET1000A is primarily a high-performance Ethernet over Twisted Pair (EoTP) solution. It enables users to extend Ethernet signals over long distances using existing twisted-pair cabling without sacrificing speed or reliability. With support for speeds up to 100 Mbps, this device is ideal for organizations looking to upgrade their existing infrastructure without extensive rewiring. Key features include plug-and-play installation, which simplifies deployment, and versatile compatibility with both legacy and modern ethernet networks.

The ET0010A model takes connectivity a step further by providing seamless integration with fiber optics. This device supports transmission distances that far exceed traditional copper solutions, making it a perfect fit for larger facilities or multi-building campuses. Its built-in Ethernet switch enhances network efficiency by providing multiple ports for device connectivity, thus facilitating greater data flow.

EncrypTight technology is a notable feature across these Black Box models, offering advanced encryption capabilities to safeguard sensitive data during transmission. With military-grade encryption protocols, EncrypTight ensures that corporate information remains secure from potential eavesdroppers. This technology is essential for businesses operating in regulated industries or that handle confidential customer information.

The ET0100A model combines intelligence with monitoring features to provide users with comprehensive network insights. It boasts built-in diagnostic tools that enable IT professionals to troubleshoot issues quickly and efficiently. Additionally, it features real-time performance monitoring, allowing users to analyze bandwidth usage and optimize network performance accordingly.

In conclusion, the Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are powerful tools that embody the latest in data transmission and network management technologies. With their unique features—including extended connectivity capabilities, robust encryption technologies, and real-time monitoring solutions—these devices cater to the growing demands of businesses seeking to enhance their network infrastructure while ensuring robust security and efficiency. Integrating these tools into any organization’s operations can fundamentally improve both performance and data protection, making them indispensable in today’s digital landscape.
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