ETPM and ETKMS Troubleshooting

3In the MAC Statistics section (for ETEP PEPs), note the values in the Transmit and Receive packet entries for the Local and Remote interfaces (Local Port and Remote Port).

If packets are being received on the Local interface and transmitted on the Remote interface, traffic is being passed in the outbound direction. If packets are not being transmitted on the Remote interface, traffic is not being passed.

If packets are being received on the Remote interface and transmitted on the Local interface, traffic is passing in the inbound direction. If packets are not being transmitted on the Local interface, traffic is not being passed.

4In the IPSec Encryption Statistics section of the Statistics view, note the values in Inbound and Outbound traffic directions.

If inbound traffic is being received, but the Inbound (decryption completed) count is zero, traffic is not being decrypted.

If outbound traffic is being transmitted, but the Outbound (encryption completed) count is zero, traffic is being sent in the clear.

With ETEP PEPs, you can only view decryption completed and encryption completed counts. You cannot view the decryption and encryption attempted counts. However, you can click View > Status to see discard counts.

Solving Policy Problems

If you have confirmed that the PEP is not encrypting traffic, the priority settings for your policies could be incorrect. Each PEP implements policies based on the priority and data filtering criteria set on each policy. You can also experience policy problems if you restore a previous file system on a PEP and inadvertently restore policies or certificates that have expired.

The following topics can help you identify and resolve policy problems:

“Viewing Policies on a PEP” on page 246

“Placing PEPs in Bypass Mode” on page 246

“Allowing Local Site Exceptions to Distributed Key Policies” on page 247

“Expired Policies” on page 247

“Cannot Add a Network Set to a Policy” on page 248

“Packet Fragments are Discarded in Point-to-PointPort-based Policies” on page 248

Viewing Policies on a PEP

For ETEP PEPs, export the SPD to view the policies that are in effect (for more information, see “Exporting SAD and SPD Files” on page 232).

Look at the priority and data filtering criteria for each policy implemented on the PEP. Look for clear policies at a higher priority than an encrypt policy for the same data that will override the encrypt policy. If you identify such a policy, change the priority of the policy in ETPM and redeploy your policies.

Placing PEPs in Bypass Mode

For troubleshooting policy problems, it can be helpful to place the PEPs in bypass mode to verify that traffic can pass in the clear.

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Black Box ET0010A, ET1000A, EncrypTight Solving Policy Problems, Viewing Policies on a PEP, Placing PEPs in Bypass Mode

EncrypTight, ET0100A, ET0010A, ET1000A specifications

The Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are advanced solutions designed for secure data transmission and network management, catering to modern enterprise needs. These tools integrate cutting-edge technologies to enhance connectivity, security, and efficiency within various environments.

The Black Box ET1000A is primarily a high-performance Ethernet over Twisted Pair (EoTP) solution. It enables users to extend Ethernet signals over long distances using existing twisted-pair cabling without sacrificing speed or reliability. With support for speeds up to 100 Mbps, this device is ideal for organizations looking to upgrade their existing infrastructure without extensive rewiring. Key features include plug-and-play installation, which simplifies deployment, and versatile compatibility with both legacy and modern ethernet networks.

The ET0010A model takes connectivity a step further by providing seamless integration with fiber optics. This device supports transmission distances that far exceed traditional copper solutions, making it a perfect fit for larger facilities or multi-building campuses. Its built-in Ethernet switch enhances network efficiency by providing multiple ports for device connectivity, thus facilitating greater data flow.

EncrypTight technology is a notable feature across these Black Box models, offering advanced encryption capabilities to safeguard sensitive data during transmission. With military-grade encryption protocols, EncrypTight ensures that corporate information remains secure from potential eavesdroppers. This technology is essential for businesses operating in regulated industries or that handle confidential customer information.

The ET0100A model combines intelligence with monitoring features to provide users with comprehensive network insights. It boasts built-in diagnostic tools that enable IT professionals to troubleshoot issues quickly and efficiently. Additionally, it features real-time performance monitoring, allowing users to analyze bandwidth usage and optimize network performance accordingly.

In conclusion, the Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are powerful tools that embody the latest in data transmission and network management technologies. With their unique features—including extended connectivity capabilities, robust encryption technologies, and real-time monitoring solutions—these devices cater to the growing demands of businesses seeking to enhance their network infrastructure while ensuring robust security and efficiency. Integrating these tools into any organization’s operations can fundamentally improve both performance and data protection, making them indispensable in today’s digital landscape.