ETEMS Troubleshooting

Figure 88 Tools preferences

To change the default ping tool:

1In the Edit menu, click Preferences.

2Click ETEMS to expand the tree, and then click Tools (Figure 88).

3In the Tools window, browse to the location of the ping executable that you want to use.

4Optional. Enter arguments to use with the ping command.

5Click Apply, and then click OK.

Retrieving Appliance Log Files

You can retrieve and view log files from any appliance managed by ETEMS. Upon receiving a command from ETEMS, the selected appliances send their log files to the FTP server. on the management workstation.

When retrieving log files from ETEP 1.6 and later appliances, you have the option of using FTP or SFTP for secure file transfer. If you choose SFTP as the connection method, all of the selected appliances must support SFTP.

When retrieving appliance log files, ETEMS combines all the log files from an appliance into a single file. It creates a directory named cvLogFiles in the FTP root directory, where the combined log files are stored as .txt files. The combined log file name is based on the appliance’s management IP address and the timestamp of when the log was received. The filename format is: IPaddress_year_month_day_hour_minutes_seconds.txt.

The ETEP maintains log files per log facility in addition to the combined file. The individual log files are stored in cvLogFiles\<managementIP> in the FTP root directory. The subdirectory name, <managementIP>, is the ETEP’s management IP address. Log file names are based on the log facility, such as audit.log, snmp.log, and pki.log. The log files have a .log extension and can be opened with any text editor. Archived log files have a .gz extension and can be decompressed with gzip, WinZip, or 7-zip. Unlike the concatenated file, the log facility log files are overwritten each time log files are extracted from the appliance. To preserve a particular log file, rename it or move it to a different folder.

Log files are stored in the cvLogFiles directory until you manually delete them. When EncrypTight is uninstalled, the log files are not deleted.

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Black Box ET0100A, ET1000A, ET0010A manual Retrieving Appliance Log Files, Tools preferences To change the default ping tool
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EncrypTight, ET0100A, ET0010A, ET1000A specifications

The Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are advanced solutions designed for secure data transmission and network management, catering to modern enterprise needs. These tools integrate cutting-edge technologies to enhance connectivity, security, and efficiency within various environments.

The Black Box ET1000A is primarily a high-performance Ethernet over Twisted Pair (EoTP) solution. It enables users to extend Ethernet signals over long distances using existing twisted-pair cabling without sacrificing speed or reliability. With support for speeds up to 100 Mbps, this device is ideal for organizations looking to upgrade their existing infrastructure without extensive rewiring. Key features include plug-and-play installation, which simplifies deployment, and versatile compatibility with both legacy and modern ethernet networks.

The ET0010A model takes connectivity a step further by providing seamless integration with fiber optics. This device supports transmission distances that far exceed traditional copper solutions, making it a perfect fit for larger facilities or multi-building campuses. Its built-in Ethernet switch enhances network efficiency by providing multiple ports for device connectivity, thus facilitating greater data flow.

EncrypTight technology is a notable feature across these Black Box models, offering advanced encryption capabilities to safeguard sensitive data during transmission. With military-grade encryption protocols, EncrypTight ensures that corporate information remains secure from potential eavesdroppers. This technology is essential for businesses operating in regulated industries or that handle confidential customer information.

The ET0100A model combines intelligence with monitoring features to provide users with comprehensive network insights. It boasts built-in diagnostic tools that enable IT professionals to troubleshoot issues quickly and efficiently. Additionally, it features real-time performance monitoring, allowing users to analyze bandwidth usage and optimize network performance accordingly.

In conclusion, the Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are powerful tools that embody the latest in data transmission and network management technologies. With their unique features—including extended connectivity capabilities, robust encryption technologies, and real-time monitoring solutions—these devices cater to the growing demands of businesses seeking to enhance their network infrastructure while ensuring robust security and efficiency. Integrating these tools into any organization’s operations can fundamentally improve both performance and data protection, making them indispensable in today’s digital landscape.
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