Pinging the Management Port

 

 

 

 

Software Upgrades

 

 

 

 

 

 

Symptom

Explanation and possible solutions

 

 

Can’t download files from an FTP

Verify that the FTP server software is active on the

 

 

server.

specified host.

 

 

 

Check the FTP server host, path, user ID, and password.

 

 

 

Make sure that the following invalid characters are not used

 

 

 

in the user ID and password: @ : ? # < > &

 

 

 

Ping the FTP server and the appliance management port. If

 

 

 

not successful, contact your Network Administrator.

 

 

Cannot communicate with an SFTP

Review the steps listed in the row above (FTP server

 

 

server.

verification).

 

 

 

If you receive an error indicating that the ETEP cannot

 

 

 

communicate with the SFTP server, log in to the CLI and

 

 

 

issue the clear-known-hostscommand. This will clear the

 

 

 

existing known_host entries and allow you to re-enter the

 

 

 

SFTP server IP address.

 

 

ETEMS cannot communicate with

Verify appliance reachability (see “Appliance Unreachable”

 

 

the appliance.

on page 224).

 

 

Can’t determine status of ETEP

ETEP upgrade status is reported in the system log at

 

 

software upgrade from ETEMS

priority level “notice.” System log messages that are sent to

 

 

 

a syslog server can be used to monitor upgrade progress.

 

 

 

From the console, two commands provide information

 

 

 

about upgrades: show system-log and show upgrade-

 

 

 

status.

 

 

 

 

 

Pinging the Management Port

If ETEMS is having trouble communicating with an appliance’s management port, try pinging the port to determine if the port is reachable from the management workstation.

To ping the management port:

1In the Appliance Manager, select an appliance in the Appliances view.

2In the Tools menu, click Ping. The ping command runs in a separate command window, where the results of the ping command are displayed.

You can override the operating system’s default ping tool by specifying an alternative in the Preferences window.

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Black Box EncrypTight, ET1000A, ET0010A, ET0100A Pinging the Management Port, Software Upgrades, To ping the management port

EncrypTight, ET0100A, ET0010A, ET1000A specifications

The Black Box ET1000A, ET0010A, EncrypTight, and ET0100A are advanced solutions designed for secure data transmission and network management, catering to modern enterprise needs. These tools integrate cutting-edge technologies to enhance connectivity, security, and efficiency within various environments.

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