Chapter 3. Troubleshooting

There are three types of installation problems that might cause your adapter to function incorrectly.

Hardware problems

System configuration problems

Fibre Channel (FC) problems

If you are having problems, use the following information to help you determine the cause of the problem and the action to take.

Hardware problems

The following is a list to help you determine if your installation problem is caused by the hardware:

Verify that all adapters are installed securely.

Verify that all cables are attached securely to the correct connectors. Be sure that the Fibre Channel connectors that attach from the J1 connector on the adapter to the device are connected securely.

Verify that the adapter is installed correctly and fully seated in the expansion slot. Check for interference due to nonstandard PCI connectors.

Verify that all peripheral devices are turned on. See “Scan Fibre Channel devices” on page 28 for information about displaying attached devices.

System configuration problems

To find out if your installation problem was caused by the system configuration, check your system board to ensure that it is configured properly (see “Installing the IBM FAStT Host Adapter” on page 6).

Fibre Channel problems

To determine if your installation problem is caused by the Fibre Channel, verify that all of the Fibre Channel devices were turned on before you turned on the server. Also, ensure that all cables are connected properly.

 Copyright IBM Corp. 1998, 2002

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IBM 59P5712 manual Troubleshooting, Hardware problems, System configuration problems, Fibre Channel problems