
Troubleshooting
| Symptom | Check List | Solutions | 
| No image on the | Do you see the “Check Signal Cable” | Check the video connection from | 
| screen | message on screen? | the monitor to the computer. | 
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 | If running Windows and the computer | If you see the initial screens, then | 
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 | power is on, reboot the computer and | the image goes dark, the computer | 
| 
 | watch for the initial boot and windows | may be set to an incompatible reso- | 
| 
 | screen. | lution. Reboot the computer in safe | 
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 | mode and set the resolution and | 
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 | refresh rate of the graphics card to | 
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 | a compatible resolution | 
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 | Do you see the “Not Optimum Mode, | This message displays when the | 
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 | Recommended Mode 1280 x 1024 | signal from the computer exceeds | 
| 
 | 60 Hz” message? | the maximum resolution and fre- | 
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 | quency that the monitor can handle. | 
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 | (> 1280 x 1024 resolution or > 75 | 
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 | Hz refresh rate) | 
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 | Adjust the computer to a compatible | 
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 | resolution and refresh rate. | 
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 | There is no image on the screen and | The monitor is in Power Saver | 
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 | the power LED is blinking at 1 second | mode. | 
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 | intervals. | 
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 | Press a key on the keyboard to ac- | 
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 | tivate the monitor and restore the | 
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 | image on the screen. | 
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| The screen | Is the screen tinted to one color as if | This occurs if not all signal cable | 
| shows strange | looking at the screen through cello- | connectors are making contact. | 
| colors or dis- | phane paper? | Check the signal cable connection. | 
| plays in black | 
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| and white | 
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