L350/L350D

Problem

Procedure

Cannot write correctly

If you have trouble writing, make sure you are

 

observing the following precautions:

 

Use only media recommended by TOSHIBA

 

Do not use the mouse or keyboard during

 

writing.

 

Use only the software supplied with the

 

computer for recording.

 

Do not run or start other software during

 

writing.

 

Do not jar the computer during writing.

 

Do not connect/disconnect external devices

 

or install/remove internal cards during writing.

 

If problems persist, contact your dealer.

 

 

Diskette drive

Problem

Procedure

Drive does not operate

There may be a faulty cable connection. Check

 

the connection to the computer and to the drive.

 

 

Some programs run

The software or hardware configuration may be

correctly but others do

causing a problem. Make sure the hardware

not

configuration matches your software needs.

 

 

You cannot access the

Try another diskette. If you can access the

external 3 1/2" diskette

diskette, the original diskette (not the drive) is

drive

probably causing the problem.

 

If problems persist, contact your dealer.

 

 

Pointing device

If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation.

Touchpad

ProblemProcedure

On-screen pointer does not respond to Pad operation

The system might be busy. If the pointer is shaped as an hourglass, wait for it to resume its normal shape and try again to move it.

9-10

User’s Manual