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IBM Type 8720, Type 8730 Software service and support, Hardware service and support

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112 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Contents

Main BladeCenter T Typ e 8720 and 8730 Hardware Maintenance Manual and T ro ubl esho oting Guide Page BladeCenter T Typ e 8720 and 8730 Hardware Maintenance Manual and T ro ubl esho oting Guide Page About this manual Copyright IBM Corp. 2004 Important safety information Online support iv Support telephone numbers Contents Copyright IBM Corp. 2004 vi Contents vii viii Chapter 1. General information The IBM Copyright IBM Corp. 2004 2 Serial number label CMM 1 CMM 2 ESD Related publications Notices and statements used in this book 4 Features and specifications for the BladeCenter T Type 8720 unit Table 1. BladeCenter T Type 8720 features and specifications 6 Features and specifications for the BladeCenter T Type 8730 unit Table 2. BladeCenter T Type 8730 features and specifications 8 Major components of the BladeCenter T Types 8720 and 8730 unit Chapter 1. General information 9 Bezel assembly Blade server ESD System service cards 10 Serial port Reset button System service card Media tray Chapter 1. General information CRT MJRMNR Power Location CD-ROM drive 12 Power modules AC in LED Chapter 1. General information 13 DC IN or AC IN DC OUT DC in LED 14 Rear view Chapter 1. General information 15 I/O module 4 ESD connector I/O module 3 I/O module 2 I/O module 1 Blower module 2 Blower module 4 KVM (keyboard, video, mouse) module indicators and input/output connectors 16 CRTMJR MNR Thumbscrew Keyboard Mouse Major (MJR) alarm LED Minor (MNR) alarm LED Chapter 1. General information 17 LAN-module indicators and input/output connectors 18 Thumbscrews Alarms connector Alarms Chapter 1. General information 19 O 5 Critical alarm normally open O 13 Major alarm common O 6 Critical alarm normally closed O 14 Reserved O 7 Critical alarm common O 15 Reserved O 8 Minor alarm normally open O BladeCenter T unit power, controls, and indicators Starting the BladeCenter T unit 20 AC in LED DC in LED AC power module DC power module Chapter 1. General information 21 Shutting down the BladeCenter T unit Statement 5: 1 2 22 Chapter 2. Configuring the BladeCenter T unit Copyright IBM Corp. 2004 -enabled, must support JavaScript v v 24 Setting up the remote connection Chapter 2. Configuring the BladeCenter T unit 25 2Alarms Ethernet switch 192.168.70.135 Management and configuration program 26 Setting up the management and configuration program Starting the management and configuration program Chapter 2. Configuring the BladeCenter T unit 27 Note: the location and identity of the active management module. Setting management and configuration program options 28 Configuring the external Ethernet port Configuring the internal Ethernet port Chapter 2. Configuring the BladeCenter T unit 29 Saving and restoring the configuration file Configuring an I/O module What to configure Supporting Ethernet failover 30 Configuring the Ethernet controllers in the blade servers BladeCenter T networking guidelines Chapter 2. Configuring the BladeCenter T unit 31 10/100 Mbps 100 Mbps links MAC 1a 1b 2a 2b 3a 3b 4a 4b 5a 5b 6a 6b 7a 7b 8a 8b 32 Multiport aggregation group 1 Gbps or 100 Mbps links L2+ Switch Dual external switches Network administrator - Infrastructure management - Network hardware and software Using Remote Deployment Manager Version 4.11 Update 3 or later Chapter 2. Configuring the BladeCenter T unit 33 Using IBM Director Communicating with the IBM Director software 34 Chapter 3. Diagnostics Copyright IBM Corp. 2004 Diagnostic tools overview Identifying problems using the Light Path Diagnostics feature 36 Chapter 4. Setting up the BladeCenter T hardware Copyright IBM Corp. 2004 Setting up the BladeCenter T unit Statement 20: Statement 4: Preparing for system power 38 Type 8720 (dc power) Type 8730 (ac power) Chapter 4. Setting up the BladeCenter T hardware 39 System reliability considerations Handling static-sensitive devices 40 D S E Chapter 4. Setting up the BladeCenter T hardware 41 Preinstallation steps 42 Statement 8: Removing and installing the bezel assembly Chapter 4. Setting up the BladeCenter T hardware 43 ESD CMM 1 CMM 2 Installing the bezel assembly 44 Retainer Air filter Bezel LED window Chapter 4. Setting up the BladeCenter T hardware 45 Ball-studs Bezel LED holes Ball-stud clips Removing and installing power modules 46 Power module 1 Power module 2 Power module 3 Chapter 4. Setting up the BladeCenter T hardware 47 Removing a power module Installing a power module 48 Removing and installing the media tray Chapter 4. Setting up the BladeCenter T hardware 49 CD-ROM drive Removing the media tray 50 Installing the media tray Removing and installing management modules Chapter 4. Setting up the BladeCenter T hardware 51 Serial port MAC address Removing a management module 52 Installing a management module Removing and installing blower modules 54 Blower Removing a blower module Chapter 4. Setting up the BladeCenter T hardware 55 Installing a blower module Removing and installing the KVM (keyboard, video, mouse) module 56 CRTMJRMNR Removing the KVM module Chapter 4. Setting up the BladeCenter T hardware 57 Installing the KVM module Thumbscrew Thumbscrew CRTMJR MNR Removing and installing the LAN module 58 Thumbscrews Alarms connector Ethernet link LED Ethernet activity LED Removing the LAN module Chapter 4. Setting up the BladeCenter T hardware 59 Installing the LAN module Removing and installing I/O modules 60 Chapter 4. Setting up the BladeCenter T hardware 61 latch Ethernet switch Fibre Channel switch Filler Removing an I/O module 62 Installing an I/O module Blade servers Chapter 4. Setting up the BladeCenter T hardware 63 Blade server expansion options I/O expansion option Expansion unit option Removing and installing a blade server or filler module 64 Filler blade Blade Server latches Installing a blade server Removing a blade server 66 Completing the installation Chapter 5. Service replaceable units Copyright IBM Corp. 2004 DC terminal cover with fasteners 68 Captive fasteners (2) DC terminal cover AC rear panel DC Rear Panel 70 Upper flex circuit assembly Lower flex circuit assembly 72 Page 74 Docking board/blower housing assembly - (dc Type 8720 and ac Type 8730) Docking board/blower housing assembly (DC shown) 76 Rear chassis stiffener bracket UP 78 Chassis stiffener bracket Captive fastener (4) UP 15. Start up the system (see Starting the BladeCenter T unit on page 19). Backplane 80 Backplane insulator Backplane Screw (6) 21. Start up the system (see Starting the BladeCenter T unit on page 19). Backplane insulator Chapter 5. Service replaceable units 81 Screw (6) Backplane insulator Backplane Air damper 82 Page Slight angle toward the rear of the system 84 Mechanical chassis 86 Mechanical chassis UP Chapter 5. Service replaceable units 87 88 Chapter 6. Symptom-to-FRU index Copyright IBM Corp. 2004 Error symptoms You can use the following information to find solutions to problems that have definite symptoms. 90 Chapter 6. Symptom-to-FRU index 91 92 Chapter 6. Symptom-to-FRU index 93 94 Chapter 6. Symptom-to-FRU index 95 96 Chapter 6. Symptom-to-FRU index 97 Make sure that: v flowchart for information about obtaining Server Proven Light path diagnostics LEDs 98 Chapter 6. Symptom-to-FRU index 99 Temperature error messages Blower error messages 100 Power error messages Chapter 6. Symptom-to-FRU index 101 Blade server error messages KVM error message Switch error messages 102 Information only. Take action as required. Chapter 6. Symptom-to-FRU index 103 Management-module error messages Bus error messages 104 Undetermined problems Problem determination tips Chapter 6. Symptom-to-FRU index 105 v Print (print screen) configuration currently in use BIOS level 106 Chapter 7. Parts listing, BladeCenter T Type 8720 and 8730 Copyright IBM Corp. 2004 D S E Type 8720 and 8730 - Rear view 108 13N2659 FRU Chapter 7. Parts listing, BladeCenter T Type 8720 and 8730 109 Wrist strap (model 1Rx) 6405959 CRU 110 Appendix A. Getting help and technical assistance Copyright IBM Corp. 2004 Before you call Using the documentation Getting help and information from the World Wide Web Software service and support 112 Hardware service and support Appendix B. Related service information Copyright IBM Corp. 2004 113 Safety information General safety Electrical safety 114 Appendix B. Related service information Safety inspection guide Handling electrostatic discharge-sensitive devices 116 Grounding requirements Appendix B. Related service information Safety notices (multi-lingual translations) Statement 1 118 Statement 2 Appendix B. Related service information Statement 4 120 CAUTION: Use safe practices when lifting. Statement 5 Statement 20 Appendix B. Related service information 121 Instruo 1 122 Instruo 2 Appendix B. Related service information 123 Instruo 4 124 CUIDADO: Ao levantar a mquina, faa-o com segurana. Instruo 5 CUIDADO: Instruo 10 CUIDADO: Instruo 20 Appendix B. Related service information 125 126 Laser Klass 1. Appendix B. Related service information 127 128 Page 130 Page Luokan 1 Laserlaite 132 Appendix B. Related service information 133 Notice n 1 134 Notice n 2 Appendix B. Related service information 135 ATTENTION: Faites-vous aider pour soulever ce produit. Notice n 5 136 Notice n 10 Appendix B. Related service information 137 Hinweis 1 138 Hinweis 2 Appendix B. Related service information 139 Hinweis 4 140 Keine Gegenstnde, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Hinweis 10 ACHTUNG: Hinweis 20 Appendix B. Related service information 141 Avviso 1 142 Avviso 2 Appendix B. Related service information 143 Avviso 4 144 Avviso 10 ATTENZIONE: Avviso 20 Appendix B. Related service information 145 146 Page 148 Page 150 Appendix B. Related service information 151 Declaracin 1 152 Declaracin 2 Appendix B. Related service information 153 PRECAUCIN: Tome medidas de seguridad al levantar el producto. Declaracin 5 154 Declaracin 10 PRECAUCIN: Appendix B. Related service information 155 156 Appendix C. Notices Copyright IBM Corp. 2004 Edition notice Trademarks 158 Important notes Product recycling and disposal Appendix C. Notices 159 Battery return program Electronic emission notices Federal Communications Commission (FCC) statement 160 Industry Canada Class A emission compliance statement Australia and New Zealand Class A statement United Kingdom telecommunications safety requirement European Union EMC Directive conformance statement Appendix C. Notices 161 Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement Power cords 162 Appendix C. Notices 163 164 Index A B C D E I K 166 L M N O P R S T telco alarms connector 18 temperature 5, 7 trademarks 158 troubleshooting charts 89 168 U V