Warranty

service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Extent

of

warranty

 

 

 

 

 

 

 

 

To obtain

warranty

service

for

the

Machine,

you

should contact

your

reseller

or

IBM

does

not

warrant

uninterrupted

or error-free operation

of

a

Machine.

call

IBM.

In

the United

 

States,

call

IBM

at1-800-772-2227

.

 

In

Canada,

call

The

warranties

may

be

voided

by

misuse,

accident,

modification,

unsuitable

IBM

at

1-800-565-3344

 

.

You

may

be

required

to

present

proof

of

purchase.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

physical

or

operating

environment,

 

improper maintenance by you, removal or

IBM

or

your

reseller

will

provide

certain

types

of

repair

and

exchange service,

alteration

of

Machine

or

parts

identification

labels,

or

failure

caused by a

either

 

at

your location

or

at

IBM's or

your

reseller's

service

center, to

restoreproducta

for

which IBM

 

is not

responsible.

 

 

 

 

 

Machine

 

to

good

working

order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When

 

a

type

of

service

 

involves

the

exchange

of

a

 

Machine

or

part,

the

item

IBM

or

your

reseller

 

replaces

becomes

its

property,

and

the

replacement

 

 

 

becomes yours. You represent that all

removed

items

are

genuine

and

 

 

 

 

unaltered.

 

The

replacement

may not

be

new,

but

will

be

in

good

working

order

 

and

at

least

functionally

 

equivalent

to

 

the

item

replaced.

The

 

replacement

 

 

 

assumes

the

warranty

service

status

of

 

the

replaced

 

item.

Before

IBM

or

your

 

reseller

exchanges

a

Machine

or

part,

you

agree

to remove all features, parts,

 

options,

 

alterations,

 

and

 

attachments

not

under

warranty

service. You

also

 

 

agree

 

to

 

ensure

that

the

Machine

is

free

of

any

legal

obligations

or

restrictions

that

 

prevent

its

exchange.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You

 

agree

to:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

obtain

authorization

from

the

owner

 

to

have

IBM

 

or

your

reseller

service

a

 

 

Machine

that

you

do

 

not

own;

and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

 

where

applicable,

 

before

service

is

provided

 

 

 

 

 

 

 

 

 

 

 

 

a.

follow

the problem determination,

 

problem

analysis,

and

service

 

 

 

 

 

 

 

request

procedures

 

that IBM

or

 

your reseller

provide,

 

 

 

 

 

 

 

 

b.

secure

all

 

programs,

data,

and

 

funds

contained

in

a

Machine,

and

 

 

 

 

c.

inform

IBM

 

or

your

reseller

of

 

changes

in

a

Machine's

location.

 

 

IBM

is

responsible

for

loss

of,

or

damage

to,

your

Machine

while

it

is

1)

in

IBM's

possession

or

 

2)

 

in

transit

in

 

those

cases

 

where

IBM

is

responsible

for

the

 

transportation

charges.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

THESE

WARRANTIES

 

REPLACE

 

ALL

OTHER

WARRANTIES

OR

 

 

 

 

 

 

CONDITIONS,

 

EXPRESS

OR

IMPLIED,

INCLUDING,

BUT

NOT

 

 

 

 

 

LIMITED

TO,

THE

IMPLIED

WARRANTIES

OR

CONDITIONS

 

 

 

 

 

 

OF

MERCHANTABILITY

AND

 

FITNESS

FOR

A

 

PARTICULAR

 

 

 

 

 

 

PURPOSE.

THESE

WARRANTIES

GIVE

YOU

SPECIFIC

 

LEGAL

 

 

 

 

 

RIGHTS

AND

YOU

 

MAY

 

ALSO

HAVE

OTHER

RIGHTS

WHICH

 

 

 

 

VARY

FROM

JURISDICTION

 

TO

JURISDICTION.

SOME

 

 

 

 

 

 

 

 

JURISDICTIONS

DO

NOT

ALLOW

THE

EXCLUSION

OR

 

 

 

 

 

 

 

 

LIMITATION

 

OF

EXPRESS

OR

 

IMPLIED

WARRANTIES,

SO

THE

 

 

 

 

ABOVE

EXCLUSION

OR

LIMITATION

MAY

NOT

APPLY

TO

 

 

 

 

 

 

YOU.

IN

 

THAT

 

EVENT

 

SUCH

WARRANTIES

ARE

LIMITED

IN

 

 

 

 

DURATION

 

TO

THE

 

WARRANTY

PERIOD.

NO

WARRANTIES

 

 

 

 

 

 

APPLY

AFTER

THAT

PERIOD.

 

 

 

 

 

 

 

 

 

 

 

 

 

Limitation

 

of

liability

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Circumstances

may

 

arise

where,

because

of

a

 

default

 

on IBM's

part

or

other

liability,

 

you

are

entitled

to

recover

damages

 

from

 

IBM.

In

each

such

instance,

regardless

 

of

the

basis

 

on

which

you

are

entitled

 

to

claim

damages

from IBM

(including

 

fundamental

breach,

negligence,

misrepresentation,

or

other

contract

 

or

tort

 

claim),

 

IBM

is

liable

only

for:

 

 

 

 

 

 

 

 

 

1.

damages

for

 

bodily

 

injury

(including

death)

and

 

damage

to

real

property

 

and

tangible

 

personal

 

property;

and

 

 

 

 

 

 

 

 

 

 

Appendix C. Product warranty

2-15

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