Table 13. Troubleshooting tips for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued)

If the problem is this....

Do this....

 

 

The tape drive does not respond to

Press and hold the unload button on the drive for 10 seconds to force a drive

server commands.

dump. The drive will save the dump and then reboot to allow communication

 

to the drive to occur. Do not cycle power, as this will erase the contents of

 

the dump.

 

 

Methods of Receiving Errors and Messages

Use Table 14 as a guide for identifying error codes and message codes reported by the Ultrium 2 Tape Drive, its enclosure (if applicable), or the server.

Note: The codes on the single-character display have different meanings, depending on whether they display during normal operations or while the drive is in maintenance mode. Codes that occur during normal operations are defined in Table 15 on page 67. Codes that occur while in maintenance mode are defined in Table 9 on page 36.

Table 14. Methods of receiving errors and messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive

If the error or message was

Do this....

presented by....

 

 

 

The enclosure’s display (if the tape

Refer to the documentation for the enclosure.

drive is enclosed in a library or

 

autoloader)

 

 

 

The tape drive’s single-character

See Table 15 on page 67. To determine the meaning of status light activity,

display and the status light flashes

see “Status Light” on page 32.

amber

 

 

 

The tape drive’s single-character

See Table 9 on page 36. To determine the meaning of status light activity,

display and the status light is solid

see “Status Light” on page 32.

amber

 

 

 

SCSI log sense data (such as

See Appendix B, “TapeAlert Flags” on page 97, Table 15 on page 67, or

TapeAlert flags), SCSI drive sense

“Using Sense Data” on page 71.

data, or Fibre Channel autosense data

 

at the server console

 

 

 

Drive sense data sent to a library (if

Refer to your library’s documentation, then see Table 15 on page 67.

the tape drive is enclosed in a library)

 

 

 

The tape drive’s error log

See Table 15 on page 67 and “Viewing the Drive Error Log” on page 76.

 

 

66IBM TotalStorage LTO Ultrium 2 Tape Drive

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IBM Partner Pavilion T400F Methods of Receiving Errors and Messages, If the error or message was Do this Presented by

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