Chapter 6:General Information
Technical Support
IMC Networks technical support is available at:
Phone: (949) 465-3000 or (800) 624-1070 (U.S.);
+32-16-550880 (Europe)
FAX: (949) 465-3020
E-Mail: techsupport@imcnetworks.com
Web: www.imcnetworks.com
Warranty
IMC Networks warrants to the original end-user purchaser that this
product, EXCLUSIVE OF SOFTWARE, shall be free from defects in materials
and workmanship under normal and proper use in accordance with IMC
Networks' instructions and directions for a period of six (6) years after the
original date of purchase. This warranty is subject to the limitations set forth
below.
At its option, IMC Networks will repair or replace at no charge the
product which proves to be defective within such warranty period. This
limited warranty shall not apply if the IMC Networks product has been
damaged by unreasonable use, accident, negligence, service or modification
by anyone other than an authorized IMC Networks Service Technician or by
any other causes unrelated to defective materials or workmanship. Any
replaced or repaired products or parts carry a ninety (90) day warranty or
the remainder of the initial warranty period, whichever is longer.
To receive in-warranty service, the defective product must be received at
IMC Networks no later than the end of the warranty period. The product
must be accompanied by proof of purchase, satisfactory to IMC Networks,
denoting product serial number and purchase date, a written description of
the defect and a Return Merchandise Authorization (RMA) number issued
by IMC Networks. No products will be accepted by IMC Networks which
do not have an RMA number. For an RMA number, contact IMC Networks
at PHONE: (800) 624-1070 (in the U.S.) or (949) 465-3000, or FAX: (949)
465-3020. The end-user shall return the defective product to IMC
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