Troubleshooting

WARNING: to reduce the risk of electric shock, the power cord must be disconnected before performing maintenance/troubleshooting checks.

Problem

Suggested Action

 

 

Vacuum will not run.

Check to see if plugged in properly.

 

Check circuit breaker/fuse.

 

Check On/Off switch.

 

If vacuum still does not run, see Resetting the Motor

 

Thermostat on page 14.

 

 

Vacuum is not picking up dirt.

Check the Dust Cup.

 

Check the Foam Filters.

 

If the Dust Cup and Filter don’t require cleaning, check for

 

blockages, see Checking for Blockages on the next page.

 

 

Vacuum pushes scatter rugs (lightweight, movable rugs) on

Move Power Switch setting to position “I – suction only” to

disengage the Brush Roll.

Power Switch position “II – Brush Roll on.”

 

 

 

Brush roll does not turn on.

Pull handle toward you and release the Floor Power Nozzle to

disengage the auto-off feature.

 

 

Select Power Switch position “II – Brush Roll on.”

 

If red light is illuminated on the Floor Power Nozzle, see

 

Checking for Blockages on next page.

 

 

Vacuum turns off on its own.

Motor Thermostat needs to be reset; see Resetting the Motor

Thermostat on page 14.

 

 

 

Airflow is restricted.

Check for blockages; see Checking for Blockages on

next page.

 

 

Check attachments for suction strength; clear blockages,

 

as required.

 

Clean the Dust Cup, Cyclonic Chamber and the Foam Filters.

 

 

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Page 13
Image 13
Infinity NV22P, NV22T, NV22C manual Problem Suggested Action, Thermostat on, Power Switch position II Brush Roll on