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TV problems
Problem | Solution |
| Ghosts are caused by the television signal following |
| two paths. One is the direct path and the other is |
Ghosts in picture | reflected by tall buildings, hills or other large |
| objects. Try changing the direction or position of |
| the antenna to improve the reception. |
| Black spots or horizontal streaks may appear or the |
| picture may flutter or drift because of interference |
| from automobile ignition systems, neon lamps, or |
Picture has spots, streaks, or it | |
flutters | hair dryers. Turn off appliances, plug the power |
| cord into another power outlet, preferably on a |
| different circuit, or move your |
| another location. |
| If your |
| station, such as in a fringe reception area where the |
Picture has snow | signal is weak, small dots may appear in the |
picture. If the signal is extremely weak, the | |
| installation of a larger external antenna may be |
| necessary. |
| RFI can be caused by |
| interference produces moving ripples or diagonal |
Problem
No reception above channel 13
Closed captioning does not work
Wrong language is displayed
Picture has a few bright or dark spots
Solution
•Make sure that Choose your TV source is set correctly. See “Automatically scanning for channels” on page 28.
•If using an antenna, check UHF antenna connections.
•The TV station is experiencing problems or the program tuned is not closed captioned. Try another channel.
•Check cable TV connection or VHF/UHF antenna, then reposition or rotate the antenna.
•Turn on closed captioning in the menu. See “Viewing closed captioning” on page 36.
Select the correct language in the menu options. See “Selecting the
A few bright or dark dots on an LCD screen is normal. It does not affect the operation of this TV.
Radio frequency interference | streaks in the picture. Some cases may cause a loss | |
of contrast in the picture. | ||
(RFI) | ||
|
BD-Live and USB connections
| Changing the direction and position of the antenna | |
| or installing an RFI filter may improve the picture. | |
Slight picture size variations | A slight picture size variation is normal when you | |
adjust the contrast or brightness setting. | ||
| ||
|
| |
| • The station or cable TV provider may be | |
| experiencing problems. Tune to another | |
Poor or no sound | station. | |
| • Check volume adjustments or muting. | |
| • Check for sources of possible interference. | |
| • The station or cable TV provider may be | |
| experiencing problems. Tune to another | |
Poor reception on some | station. | |
channels | • Station signal is weak. Reorient the | |
| antenna to receive stronger reception. | |
| • Check for sources of possible interference. | |
|
| |
| • The station or cable TV provider may be | |
| experiencing problems. Tune to another | |
| station. | |
| • Make sure that you have scanned for | |
| channels. See “Automatically scanning for | |
Poor color or no color | ||
| • Adjust the picture settings. See “Adjusting | |
| the TV picture” on page 25. | |
| • Check antenna or cable TV connections or | |
| reorient the antenna. | |
| • Check for sources of possible interference. | |
| • The station or cable TV provider may be | |
| experiencing problems. Tune to another | |
| station. | |
| • Make sure that you have scanned for | |
Picture wobbles or drifts | channels. See “Automatically scanning for | |
| ||
| • The cable TV provider is scrambling the | |
| channel. | |
| • Check the antenna orientation. | |
|
| |
| • Check all cable TV connections. | |
| • Set Choose your TV source to Cable. | |
| ||
No cable TV reception | ||
| • The station or cable TV provider may be | |
| experiencing problems. Tune to another | |
| station. | |
Horizontal or diagonal bars on | • Check antenna connections and try | |
reorienting it. | ||
the screen | ||
• Check for sources of possible interference. | ||
| ||
|
|
Problem
Cannot connect to the Internet
After connecting to the Internet, cannot download a file
File downloaded successfully, but playback pauses
When playing a file on a USB drive, playback pauses.
Solution
•Make sure that the Internet connection is set up correctly. For more information, see “Configuring a wired Internet connection” on page 55.
•Test the Internet connection to make sure that it is working. For more information, see “Testing the Internet connection” on page 60.
•Make sure that the
•Make sure that the disc you are playing is a legal copy.
•BD storage may be full. Try clearing storage. For more information, see “Erasing
•Make sure that the Internet connection is still working. Try testing the connection. For more information, see “Testing the Internet connection” on page 60,
•If you are using a USB drive, try a different drive.
•Make sure that the USB drive is a 2.0 USB device. If the drive is a 1.1 USB device, pausing can occur.
•Try another USB drive.
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