Insignia NS-32LB451A11 TV problems, BD-Liveand USB connections

NS-32LB451A11 Insignia 32" LCD TV/Blu-ray Combo, 1080p

TV problems

Problem	Solution
	Ghosts are caused by the television signal following
	two paths. One is the direct path and the other is
Ghosts in picture	reflected by tall buildings, hills or other large
	objects. Try changing the direction or position of
	the antenna to improve the reception.
	Black spots or horizontal streaks may appear or the
	picture may flutter or drift because of interference
	from automobile ignition systems, neon lamps, or
Picture has spots, streaks, or it	AC-powered tools and appliances, such as drills or
flutters	hair dryers. Turn off appliances, plug the power
	cord into another power outlet, preferably on a
	different circuit, or move your TV/Blu-ray combo to
	another location.
	If your TV/Blu-ray combo is located far from the TV
	station, such as in a fringe reception area where the
Picture has snow	signal is weak, small dots may appear in the
Picture has snow	picture. If the signal is extremely weak, the
	installation of a larger external antenna may be
	necessary.
	RFI can be caused by two-way radios. This type of
	interference produces moving ripples or diagonal

Problem

No reception above channel 13

Closed captioning does not work

Wrong language is displayed

Picture has a few bright or dark spots

Solution

•Make sure that Choose your TV source is set correctly. See “Automatically scanning for channels” on page 28.

•If using an antenna, check UHF antenna connections.

•The TV station is experiencing problems or the program tuned is not closed captioned. Try another channel.

•Check cable TV connection or VHF/UHF antenna, then reposition or rotate the antenna.

•Turn on closed captioning in the menu. See “Viewing closed captioning” on page 36.

Select the correct language in the menu options. See “Selecting the on-screen menu language” on page 39.

A few bright or dark dots on an LCD screen is normal. It does not affect the operation of this TV.

	Radio frequency interference	streaks in the picture. Some cases may cause a loss
		of contrast in the picture.
	(RFI)

BD-Live and USB connections

		Changing the direction and position of the antenna
		or installing an RFI filter may improve the picture.
	Slight picture size variations	A slight picture size variation is normal when you
	Slight picture size variations	adjust the contrast or brightness setting.
		adjust the contrast or brightness setting.

		• The station or cable TV provider may be
		experiencing problems. Tune to another
	Poor or no sound	station.
		• Check volume adjustments or muting.
		• Check for sources of possible interference.
		• The station or cable TV provider may be
		experiencing problems. Tune to another
	Poor reception on some	station.
	channels	• Station signal is weak. Reorient the
		antenna to receive stronger reception.
		• Check for sources of possible interference.

		• The station or cable TV provider may be
		experiencing problems. Tune to another
		station.
		• Make sure that you have scanned for
		channels. See “Automatically scanning for
	Poor color or no color	channels” on page 28.
		• Adjust the picture settings. See “Adjusting
		the TV picture” on page 25.
		• Check antenna or cable TV connections or
		reorient the antenna.
		• Check for sources of possible interference.
		• The station or cable TV provider may be
		experiencing problems. Tune to another
		station.
		• Make sure that you have scanned for
	Picture wobbles or drifts	channels. See “Automatically scanning for
		channels” on page 28.
		• The cable TV provider is scrambling the
		channel.
		• Check the antenna orientation.

		• Check all cable TV connections.
		• Set Choose your TV source to Cable.
		See “Automatically scanning for
	No cable TV reception	channels” on page 28.
		• The station or cable TV provider may be
		experiencing problems. Tune to another
		station.
	Horizontal or diagonal bars on	• Check antenna connections and try
	Horizontal or diagonal bars on	reorienting it.
	the screen	reorienting it.
	the screen	• Check for sources of possible interference.
		• Check for sources of possible interference.

Problem

Cannot connect to the Internet

After connecting to the Internet, cannot download a file

File downloaded successfully, but playback pauses

When playing a file on a USB drive, playback pauses.

Solution

•Make sure that the Internet connection is set up correctly. For more information, see “Configuring a wired Internet connection” on page 55.

•Test the Internet connection to make sure that it is working. For more information, see “Testing the Internet connection” on page 60.

•Make sure that the BD-Live Internet Access option is not set to Prohibit Access. For more information, see “Setting the BD-Live Internet access level” on page 53.

•Make sure that the disc you are playing is a legal copy.

•BD storage may be full. Try clearing storage. For more information, see “Erasing BD-Live storage” on page 53.

•Make sure that the Internet connection is still working. Try testing the connection. For more information, see “Testing the Internet connection” on page 60,

•If you are using a USB drive, try a different drive.

•Make sure that the USB drive is a 2.0 USB device. If the drive is a 1.1 USB device, pausing can occur.

•Try another USB drive.

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