Insignia
Problem
When reading a disc, the disc tray opens
Audio or video pause during playback
The player is on and the logo and menu appear, but there is no image from the disc
The player freezes when reading a disc
Solution
•Make sure that the disc is not dirty. For instructions, see “Cleaning discs” on page 51.
•The disc may be incompatible with your player. Try another disc.
•Reset your player. For instructions, see “Resetting your player” on page 52.
•Make sure that the disc is not dirty. For instructions, see “Cleaning discs” on page 51.
•Reset your player. For instructions, see “Resetting your player” on page 52.
•Make sure that the disc is not dirty. For instructions on cleaning a disc, see “Cleaning discs” on page 51.
•Reset your player. For instructions, see “Resetting your player” on page 52.
•Reset your player. For instructions, see “Resetting your player”
on page 52. When you see “loading” on the screen, press 
(open/close) to open the disc tray and remove the disc. Clean the disc. (For instructions, see “Cleaning discs” on page 51), then try the disc again.
•If your player freezes again, the disc may contain some content that is not compatible with your player. Do no try playing the disc with your player.
TV screen and video
Problem
Video does not appear on the TV screen or the picture is distorted
Video is not output in high definition
The 4:3 aspect ratio picture expands left and right or the picture size is incorrect
Solution
•Make sure that the TV is connected to the correct jacks on the back of your player.
•Make sure that the TV is set to the correct video input source.
•The TV may be in screen saver mode. Check the documentation that came with the TV for instructions about “waking” your TV.
•Reset your player. For instructions, see “Resetting your player” on page 52.
•High definition video cannot be output through the VIDEO OUT jack. You must connect the TV to your player using the COMPONENT OUT jacks or HDMI jack.
•Make sure that the correct HDMI or component video resolution has been selected in the Setup menu. See “Selecting the video output resolution” on page 31.
•Depending on the
•Use the TV to change the aspect ratio. See the documentation that came with the TV.
•When using a component video cable, set TV Aspect to 4:3 Pan & Scan.
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