Insignia NS-BRDVD4/NS-BRDVD4-CA Blu-Ray Disc Player

Problem

There is no apparent change in the

picture quality when the picture settings are changed in the Setup

menu

When playing a BD-Live disc, the screen is black

Solution

•Depending on the video type, changes may not be apparent.

•Erase BD Storage. See “Erasing BD-Live storage” on page 45.

•Make sure that your Internet connection is working.

•Make sure that the Internet cable is connected securely and correctly to your player and the Internet jack. Some discs require an Internet connection to play.

HDMI connections

Problem

The 4:3 aspect ratio picture expands left and right or the picture size is incorrect

Solution

•Change TV Aspect to 16:9. See “Selecting the TV aspect ratio” on page 32.

BD-Live and USB connections

Problem

Cannot connect access BD-Live content

After connecting to the Internet, cannot download a file

File was downloaded, but playback from file pauses

Solution

•Make sure that the BD-Live Disc you are using is a legal copy.

•Make sure that the USB memory stick is connected correctly and securely.

•Make sure that the network connection is working.

•Erase BD Storage. See “Erasing BD-Live storage” on page 45.

•Make sure that the Internet connection is working.

•Try a different USB memory stick.

•Make sure that the USB memory stick is a USB 2.0 device. Using a USB 1.1 device may cause pausing.

•Try a different USB memory stick.

Other playback problems

Problem

Audio and video pause momentarily

Blu-ray Disc or DVD does not play

Solution

•This happens when your player is changing chapters in a playlist.

•When playing a disc that is recorded on both layers, audio and video may pause when your player is changing layers.

•Make sure that the disc has the correct region code.

•Check the rating on the disc. You may have set parental controls to block that rating.

•Some Blu-ray discs will only play over an HDMI connection.

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