Insignia
Symptom | Solution |
|
|
No color | • Make sure that the antenna, |
| cable converter box, or satellite |
| receiver is connected correctly. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
| • Adjust the color. |
|
|
Sound is good, | • Make sure that the antenna, |
but picture is poor | cable converter box, or satellite |
| receiver is connected correctly. |
| • Turn off nearby appliances to |
| see if the problem is caused by |
| interference. |
| • Adjust the contrast and |
| brightness. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
|
|
Picture is | • If you are using an outside |
distorted | antenna, make sure that the |
| wiring is in good condition. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
|
|
Weak picture | • Make sure that the antenna, |
| cable converter box, or satellite |
| receiver is connected correctly. |
| • If you are using an outside |
| antenna, make sure that the |
| wiring is in good condition. |
| • Adjust the contrast and |
| brightness. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
|
|
Lines or streaks in | • If you are using an outside |
picture | antenna, make sure that the |
| wiring is in good condition. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
| • Turn off nearby appliances to |
| see if the problem is caused by |
| interference. |
|
|
Picture is blurred | • If you are using an outside |
| antenna, make sure that the |
| wiring is in good condition. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
|
|
Ghosts in picture | • If you are using an outside |
| antenna, make sure that the |
| wiring is in good condition. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
| • Turn off nearby appliances to |
| see if the problem is caused by |
| interference. |
|
|
Bars on the screen | • Make sure that the antenna, |
| cable converter box, or satellite |
| receiver is connected correctly. |
| • Turn off nearby appliances to |
| see if the problem is caused by |
| interference. |
Symptom | Solution |
|
|
Picture rolls | • Make sure that the antenna, |
vertically | cable converter box, or satellite |
| receiver is connected correctly. |
| • Turn off nearby appliances to |
| see if the problem is caused by |
| interference. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
|
|
Poor reception on | • Make sure that the antenna, |
some channels | cable converter box, or satellite |
| receiver is connected correctly. |
| • Turn off nearby appliances to |
| see if the problem is caused by |
| interference. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
|
|
Picture is good, | • Turn off nearby appliances to |
but sound is poor | see if the problem is caused by |
| interference. |
| • Change the channels to see if |
| the problem is with the |
| broadcasting station. |
|
|
Remote control | • Replace the batteries. Make |
does not work | sure that you match the + and – |
| symbols in the battery |
| compartment. |
| • Make sure that you aim the |
| remote control at the remote |
| sensor. The operable range of |
| the remote control is between |
| 10 feet (3 m) and 23 feet (7 m) |
| depending on the angle. |
| • Remove all obstacles to clear |
| the path of the infrared signal. |
Closed caption problems
Symptom | Solution |
|
|
Misspelling in | • The company that created the |
closed captions | closed captions may have made |
| an error. |
| • During live broadcasts, closed |
| captions are created quickly |
| with no time to edit. |
|
|
Closed caption | A few seconds of delay is common for |
text is not shown | live broadcasts. If the dialogue exceeds |
in its entirety, or | the display capacity (220 words per |
the text does not | minute), selective editing is used so |
keep up with the | that the captions remain |
dialogue | with the current dialogue. |
|
|
There is a black | You are in TEXT mode. Select |
box in the TV | CAPTION mode or turn off TEXT mode. |
screen |
|
VCR mode problems
Symptom | Solution |
|
|
Poor or no picture | • Adjust the tracking control |
during playback | • Clean the video head. |
| • Try a different tape. |
|
|
Videotape will not | Make sure that the videotape has an |
record | |
| cover the hole where the tab should be |
| with tape. |
30 |