Intel PRO/100 TX PCI manual Limited lifetime hardware warranty, Returning a defective product

Limited lifetime hardware warranty

Intel warrants to the original owner that the hardware product delivered in this package will be free from defects in material and workmanship. This warranty does not cover the product if it is damaged in the process of being installed or improperly used.

THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE.

This warranty does not cover replacement of adapter products damaged by abuse, accident, misuse, neglect, alteration, repair, disaster, improper installation, or improper testing. If the product is found to be defective, Intel, at its option, will replace or repair the product at no charge except as set forth below, or refund your purchase price provided that you deliver the product along with a Return Material Authorization (RMA) number (see below), along with proof of purchase (if not registered), either to the dealer from whom you purchased it or to Intel with an explanation of any deficiency. If you ship the product, you must assume the risk of damage or loss in transit. You must use the original container (or the equivalent) and pay the shipping charge.

Intel may replace or repair the adapter product with either new or reconditioned parts, and any part or product replaced becomes Intel’s property. Repaired or replaced products will be returned at the same revision level as received or higher, at Intel’s option. Intel reserves the right to replace discontinued product with an equivalent current generation product.

Returning a defective product

From North America:

Before returning any product, contact Intel Customer Support and obtain a Return Material Authorization (RMA) number by calling +1 503 264-7000.

If the Customer Support Group verifies that the product is defective, they will have the RMA department issue you an RMA number to place on the outer package of the product. Intel cannot accept any product without an RMA number on the package.

All other locations:

Return the product to the place of purchase for a refund or replacement.

INTEL ADAPTER MONEY-BACK GUARANTEE (North America Only)

Intel wants you to be completely satisfied with the Intel adapter product that you have purchased. Any time within ninety (90) days of purchase, you may return your Intel adapter to the original place of purchase for a full refund of the purchase price from your dealer. Resellers and distributors, respectively, accepting returns and refunding money back to their customers may return Intel adapters to their original place of purchase. Intel guarantees that it will accept returns under this policy and refund the original purchase price to customers purchasing directly from Intel.

Limitation of Liability and Remedies

INTEL SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECULATIVE, CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES ARISING FROM THE USE OF OR INABILITY TO USE THIS PRODUCT INCLUDING, WITHOUT LIMITATION, LOSS OF USE, BUSINESS INTERRUPTIONS, LOSS OF PROFITS, AND LOSS OF GOODWILL, WHETHER ANY SUCH DAMAGES ARISE OUT OF CONTRACT NEGLIGENCE, TORT, OR UNDER ANY WARRANTY, IRRESPECTIVE OF WHETHER INTEL HAS ADVANCE NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, INTEL’S TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS AGREEMENT SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL LIABILITIES WERE AN ESSENTIAL ELEMENT IN SETTING THE PRODUCT PRICE. INTEL NEITHER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME FOR IT ANY OTHER LIABILITIES.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

Software provided with the hardware product is not covered under the hardware warranty described above. See the applicable software license agreement which shipped with the adapter product for details on any software warranty.

April 28, 1994

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