Intel SE7210TP1-E Complete Problem Description

Issue Report Form

51 Intel Server Board SE7210TP1-E User Guide

Complete Problem Description

In the space below, provide a complete description of the steps used to reproduce the problem or a

complete description of where the problem can be found. Please also include any details on

troubleshooting already done.

Contents

Main Disclaimers * Preface About this Manual Manual Organization Product Accessories Additional Information and Software Safety Information Warnings Safety Cautions Wichtige Sicherheitshinweise Intel Server Boards and Server Chassis Safety Information Consignes de scurit Contents 2 Server Board Installations and Upgrades.................................................. 19 Regulatory and Compliance Information........................................................ 44 Figures Tables Page 1 Server Board Features Server Board Features 12 Intel Server Board SE7210TP1-E User Guide Table 1 summarizes the major features of the server board. Table 1. Server Board Features Server Board Features (continued) Server Board Connector and Component Locations Figure 2. Intel Server Board SE7210TP1-E Layout Server Board Features 14 Intel Server Board SE7210TP1-E User Guide Internal Component Connections Figure 3. Making Connections to the Server Board Configuration Jumpers Figure 4. Configuration Jumper Location Table 2. Configuration Jumper [J1D1] Server Board Features 16 Intel Server Board SE7210TP1-E User Guide Back Panel Connectors AB C D EF Figure 5. Back Panel Connectors Page 2 Server Board Installations and Upgrades Before You Begin Tools and Supplies Needed Installing and Removing Memory Installing DIMMs Removing DIMMs Installing or Replacing the Processor NOTES AABBCC CAUTIONS Page Page Removing the Processor Installing a PCI Card Replacing the Backup Battery WARNING ADVARSEL! ADVARSEL VARNING VAROITUS Page Server Utilities Intel Server Board SE7210TP1-E User Guide 27 3 Server Utilities BIOS Setup Table 4. Keyboard Commands Upgrading the BIOS Preparing for the Upgrade Recording the Current BIOS Settings Obtaining the Upgrade Creating a Bootable Diskette Upgrading the BIOS Changing the BIOS Language Recovering the BIOS Manually Recovering the BIOS Clearing the Password Clearing the CMOS 4 Troubleshooting Resetting the System Problems following Initial System Installation First Steps Checklist Hardware Diagnostic Testing CAUTION Verifying Proper Operation of Key System Lights Confirming Loading of the Operating System Specific Problems and Corrective Actions Power Light Does Not Light No Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not Light CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light Cannot Connect to a Server Problems with Network System Boots when Installing PCI Card Problems with Newly Installed Application Software Problems with Application Software that Ran Correctly Earlier Devices are not Recognized under Device Manager (Windows* Operating System) Hard Drive(s) are not Recognized Bootable CD-ROM Is Not Detected Troubleshooting 40 Intel Server Board SE7210TP1-E User Guide LED Information Troubleshooting Intel Server Board SE7210TP1-E User Guide 41 BIOS Error Messages Table 5. BIOS Error Messages BIOS POST Beep Codes BIOS Recovery Beep Codes Page Regulatory and Compliance Information Product Regulatory Compliance Product Safety Compliance Product EMC Compliance Product Regulatory Compliance Markings Electromagnetic Compatibility Notices FCC (USA) Industry Canada (ICES-003) Europe (CE Declaration of Conformity) Taiwan Declaration of Conformity Korean RRL Compliance Australia / New Zealand Getting Help Intel Server Board SE7210TP1-E User Guide Getting Help World Wide Web http://www.support.intel.com/support/motherboards/server/SE7210TP1-E Telephone Intel Server Issue Report Form Operating System Information Peripheral Information Hard Drive Information: Complete Problem Description