Troubleshooting
Devices are not Recognized under Device Manager
The Windows* operating systems do not include all of the drivers for the Intel chipsets, onboard
NICs, and other components. See “Additional Information and Software” for a link to the current
drivers and chipset files.
Hard Drive(s) are not Recognized
Check the following:
Make sure the drive is not disabled in BIOS Setup.
Make sure the drive is connected correctly and that is plugged into the power supply.
Make sure the drive is compatible. See “Additional Information and Software” for a link to the
tested drives.
Make sure you have not exceeded the power budget for the server. See “Additional Information
and Software” for a link to software to check your power budget.
If using SCSI drives, verify that each SCSI ID number is uniqe on the SCSI bus. See your
drive documentation for details on setting the SCSI ID for your drives.
If using IDE drives, verify that the master/slave settings are set correctly. See your drive
documentation for details on setting the master/slave settings.
If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed
correctly.
Bootable CD-ROM Is Not Detected
Check the following:
Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device.
LED Information
The Intel® Entry Server Board SE7221BA1-E includes LEDs that can aid in troubleshooting your
system. A table of these LEDs with a description of their use is listed below.
Table 4. LED Functions
LED Name Function Location Color Correction
IDE activity Front panel Front panel Red Blinking = Activity. No action
required.
5v Standby Identify 5v standby
power on state
Back right board Green On = 5v standby power on
Power LED Identify the power state
of the system
Front Panel Green Off = Power is off (off or
S5)
On = Power on or S0)
32 Intel® Entry Server Board SE7221BA1-E User Guide