4-5

Print Quality Problems
If your labels are not being printed properly, check the following
table to locate the symptom and correct the problem.

Symptom Possible Causes Solution

Blotches printing
on labels.
Dirty printhead. Clean the printhead. For
help, see “Cleaning the
Printhead” in Chapter 3.
Printing is too light
or too dark.
Poor quality label
or ribbon stock.
Use only Intermec label and
ribbon stock to ensure
superior print quality and
product performance.
Incorrect media
sensitivity
setting.
Change sensitivity setting to
match the type of media you
are using. If you set the
sensitivity setting correctly,
try changing the dark adjust.
For help, see your PrintSet
online help or the IPL
Programming Reference
Manual.
Labels are not
stopping at the
right point for
removal.
You have not set
the label rest
point command
correctly.
Adjust the label rest point.
For help, see your PrintSet
online help or the IPL
Programming Reference
Manual.
Print quality is
poor.
Printhead is
dirty.
Clean the printhead. For
help, see “Cleaning the
Printhead” in Chapter 3.
Poor quality label
or ribbon stock.
Use only Intermec label and
ribbon stock to ensure
superior print quality and
product performance.
Ribbon
wrinkling.
Check to make sure that you
installed the ribbon
correctly. For help, see
“Loading Thermal Transfer
Media and Ribbon” in the
Printer Setup Guide.