4-6

Communication Problems
If your printer is not receiving downloaded data, try the
solutions in this table.
Symptom Possible Causes Solution
Printer does not
communicate
with the host.
Incorrect
communications
parameters.
Use PrintSet to make sure
that you have the correct
communications
parameters set (such as
baud rate).
Damaged or incorrect
I/O cable.
Check the connections at
both ends or replace the
cable. See Appendix B for
cable information.

Using Data Line Print Mode

Use Data Line Print mode to troubleshoot communications
between the printer and the host, and to test the operation of the
printer. When the printer is in Data Line Print mode, it prints out
all downloaded data with the hexadecimal equivalent directly
underneath it.
To enter Data Line Print mode
1. Turn the On/Off switch to the off position.
2. Press down and hold the Feed/Pause button while turning on
the printer.
The hardware configuration test label prints out and the
firmware program and version number are sent to the host.
You are now in Data Line Print mode.
3. Send a few characters down from the host. The printer prints
out your data with the hexadecimal equivalent directly
underneath it.