6 INSPECTION AND TROUBLESHOOTING

6.2Troubleshooting

If problems are not remedied, contact technical support at 1-800-668-2337, Extension 2.

SYMPTOMS

FAULTS

SOLUTION

Hydromassage System

 

 

 

 

 

System will not start

No electrical power to tub

Check and reset breaker

 

 

 

 

Switch air hose disconnected

Reconnect hose to switch and controller

 

 

 

System is ineffective

Water deposits in whirlpool jets

Disassemble and clean whirlpool jets

 

 

 

System is noisy

Whirlpool jets are turned on

Turn off the whirlpool jets. Add water to the tub to completely cover the jet

 

without water completely

assemblies and test the whirlpool function again.

 

covering the jet assemblies

 

 

 

 

Tub Operation

 

 

 

 

 

No water flow

Water supply turned off

Turn on water supply

 

 

 

Restricted water flow

Water temperature control valve

Inspect and clean the water temperature control valve. Refer to the Moen service

 

 

manual at www.moen.com. Search for Model 3371 ExactTemp Temperature Control

 

 

Valve, Service Manual Number 153768.

 

 

 

Invacare® TheraPure™ Recessed Whirlpool Tubs

32

Part No. 1167458

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Invacare Model, 3752G user manual Troubleshooting, Symptoms Faults Solution