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10.0 Troubleshooting Guide

TROUBLESHOOTING GUIDE

Symptom

Probable Cause

Solutions

Wheelchair power is ON, but

System tilted/ elevated beyond the

Return seating system to neutral (home)

Drive Lockout (DLO) angle

position.

system does not Drive

Drive Motors not engaged

Engage Drive Motors

 

 

Low batteries

Check/ Charge/ Replace Batteries

Seating System is not

Loose/ Faulty electrical connection

Check cable connections/ Check cable

functioning

ties (too tight/ too loose)

 

 

Blown fuse

Inspect/ Replace fuse.

 

Loose/ Faulty electrical connection

Check cable connections/ Check cable

 

ties (too tight/ too loose)

 

 

Intermittent Seating System

Faulty Power Harness

Check/ Replace Power Harness

functions (day to day, during tilt,

 

 

during recline…)

Faulty Mercury Switch

Check/ Replace mercury switch

 

Spongy Battery (fluctuating charge)

Check/ Replace Battery

Drive Lockout (DLO) is not

Relay box not programmed correctly

Check the relay box configuration guide

and verify dip switch/ jumper settings.

 

functioning

Mercury Switch is not set-up properly

Adjust Mercury Switch.

 

DLO red indicator light does not

Faulty Mercury Switch

Check/ Replace mercury switch

 

 

light up

Mercury Switch is not set-up properly

Adjust Mercury Switch.

 

DLO red indicator light is ON,

Incorrect switch settings in relay box

Check dip switch/ jumper settings in relay

box (refer to the Configuration Guide)

 

but no lockout

Incorrect wiring connections

Check connections.

 

 

Loose/ faulty electrical connection

Check connections.

Limit switch not functioning

Faulty limit switch

Check/ Replace limit switch

properly

 

 

 

Limit switch is not set-up properly

Adjust Limit Switch

 

Faulty limit switch

Check/ Replace limit switch

System only operates in one

Limit switch is not set-up properly

Adjust Limit Switch.

direction

 

 

 

Low Voltage/ Battery not charged

Test system power cable using Voltmeter/

 

Charge batteries (Lazarus)

 

 

 

Joystick not plugged in

Inspect cable connection

Joystick will not function

Joystick not turned on

Turn on power to the Joystick via the

keypad

 

 

 

Blown base fuse

Inspect/ Replace fuse

Tilt/Recline actuator keeps

Pinched switch harness

Adjust harness/ cable position to prevent

pinching

 

running

Stuck switch

Inspect/ Repair / Replace switch

 

 

Pivot point(s) sticking

1st - oil pivot(s)

System 'squeaks' during

2nd - lightly grease pivot(s) (AGS-Sil Glyde)

 

actuator functions

Slide channel sticking

lightly grease channels (eg. AGS-Sil Glyde)

 

*Note: For further assistance on these or any other issues, contact our Technical Service Department at

888-433-6818.

TRD0000, TRx Owner’s Manual- Rev. 5.0, January 20, 2005

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Invacare TRx Power Positioning System manual Troubleshooting Guide