KitchenAid KEMS309, KEMS379 manual Troubleshooting

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Is the appliance wired properly? See Installation Instructions.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■Has a delay start been set? See “Timed Cooking” section.

■Is the Control Lock set? See “Control Lock” section.

■Is the Sabbath Mode set? See “Sabbath Mode” section.

■On double oven models, is one oven self-cleaning? When one oven is self-cleaning, the other oven cannot be set or turned on.

■On double oven models, has the correct oven been selected?

Choose UPPER OVEN or LOWER OVEN first.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

Warm air coming from oven vent

■Warm air coming from the oven vent is normal. During a self- clean cycle, the air stream is increased.

Display shows messages

■Is the display showing a letter followed by a number? Clear the display. See “Display(s)” section. If a letter followed by a number reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

■Is the oven door open?

Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Clean cycle been set?

See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “Timed Cooking” section.

■On double oven models, is one oven self-cleaning? When one oven is self-cleaning, the other oven cannot be set to self-clean.

Oven cooking results not what expected

■Is the proper temperature set?

Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

■Was the oven preheated?

See “Baking and Roasting” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check that batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

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