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IOGear GCS1758 user manual Technical Support

Models: GCS1758

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Technical Support

Technical Support

If you are still experiencing problems after reading Product User Manual and the Troubleshooting section, you may either contact our technical support by phone OR, simply visit our URL address www.iogear.com to go to our company website and check the latest version and other information about the product and/or software.

Technical support is available Monday through Friday from 8:00 am to 5:00 pm PST and can be reached at (949) 453-8782.

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IOGear GCS1758 user manual Technical Support

Contents

User Manual GCS1758 MiniView Ultra+ 8-Port Multi Platform KVM SwitchPage Welcome Table of Contents This package consists of 1 Miniview Ultra+ KVM Package Contents1 Firmware Upgrade Cable 1 Power Adapter 1 Rack Mount Kit 1 User Manual 1 Quick Start Guide 1 Warranty / Registration CardOverview Features Cables System RequirementsConsole ComputersFront View IntroductionIntroduciton Rear View IntroductionIntroduction 5. Power Jack - The power adapter cable plugs into this jackInstallation Single Stage InstallationBefore you Begin 3. At the other end of the cable the computer end InstallationTwo Stage Installation InstallationThree Stage Installation InstallationInstallation Hot Plugging OperationPowering Off OperationPort ID Numbering Port Selection OperationOperation 2. Simultaneously pressing Port Selection buttons 7 and 8 on the First Stage unit initiates the Auto Scan feature see F7 SCAN, p. 20, in which all the ports currently selected for Quick View scanning see Set Quick View Ports, p. 30, are cycled through. The length of time spent on each port is determined with the Scan Duration setting under the OSD’s F3 SET function see pOperation Hot Key Mode HKMSelecting the Active Port Hotkey Port ControlHotkey Port Access Auto Scan ModeAlternate Hotkey Invocation Keys Hotkey Port ControlAlternate OSD Invocation Keys Hotkey Port ControlMiscellaneous Hotkey Port ControlHotkey SummaryTable Alternate Hotkey Invocation KeysSun Keyboard Keyboard EmulationMac Keyboard Keyboard EmulationOSD Overview OSD OperationOSD Navigation OSD OperationOSD Operation OSD Main Screen HeadingsOSD Functions OSD Operation F1 GOTOF2 LIST F3 SET OSD OperationOSD Operation OSD Operation F4 ADM OSD OperationOSD Operation F7 SCAN OSD OperationF8 LOUT OSD OperationBeforeYou Begin Firmware Upgrade UtilityStarting the Upgrade Firmware Upgrade Utility2. Read and Agree to the License Agreement enable the I Agree radio button Firmware Upgrade Utility5. After you have made your device selections, Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the up grade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel Firmware Upgrade UtilityFirmware Upgrade Utility Upgrade SucceededClick Finish to close the Firmware Upgrade Utility Utility. See the next section, Firmware Upgrade Firmware Upgrade UtilityUpgrade Failed Click Cancel to close the Firmware UpgradeFirmware Upgrade Recovery Firmware Upgrade UtilityMiniview Ultra+ ConnectionTables AppendixTroubleshooting Specifications Technical Support Radio & TV Interference Statement Limited Warranty Contact info