Iomega eGo Helium quick start Obtaining Warranty Service

Limited Warranty • Garantie Limitée

Eingeschränkte Garantie • Garanzia limitata

Garantía limitada • Garantia limitada

Iomega warrants this hardware product to be free from defects in materials and workmanship for the warranty period. This non-transferable, limited warranty is only to you, the first end-user purchaser. The warranty begins on the date of purchase and lasts for a period of one (1) year for product purchased in the Americas, the Asia-Pacific region, or non-European Union nations in Europe, the Middle East, or Africa; ninety (90) days for Iomega reconditioned products purchased in these regions; or, two (2) years for product purchased by an end-user in member nations of the European Union.

This warranty does not apply to: (a) Iomega software products; (b) expendable components such as fuses or bulbs; or (c) third party products, hardware or software, supplied with the warranted product. Iomega makes no warranty of any kind on such products which, if included, are provided “AS IS.” This warranty also excludes damage caused by accident, misuse, abuse, use of non-Iomega approved media, exposure of media to excessive magnetic fields, or external environmental causes.

Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Iomega’s sole option and expense (shipping may be charged), and Iomega may use new or refurbished parts or products to do so. The replaced part/product will be warranted for the remainder of the original warranty or three (3) months from the date of shipment of such parts/products, whichever is longer. If Iomega is unable to repair or replace a defective product, your alternate exclusive remedy shall be a refund of the original purchase price The above is Iomega’s entire obligation to you under this warranty.

IN NO EVENT SHALL IOMEGA BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, USE, OR PROFITS EVEN IF IOMEGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Iomega’s liability exceed the original purchase price of the drive or the media disk. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Obtaining Warranty Service

You must notify Iomega within the warranty period to receive warranty service. Just as technology and market conditions vary, Iomega’s specific customer support policies (including fees for services) and procedures change over time. To obtain information about Iomega’s current policies or warranty service, please visit our website at www.iomega.com/supportpolicy. html or write to: Iomega Customer Service, 4059 South 1900 West, Roy, UT 84067. Contact Information for Iomega Customer Service in Europe can be obtained on our Support website at www.iomega.com/europe/support. If your product is eligible for warranty service, you will be required to return it to Iomega, along with proper identification, a return authorization number obtained from the Iomega website or provided by the Iomega representative, and proof of purchase. Iomega will not protect, recover, or return data during warranty service so you should duplicate your data before shipment.

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