instrument to excessive heat or moisture. It is best to store the telescope in its original box with the altitude lock knob unlocked. If shipping the telescope, use the original box and packing material to protect the telescope during shipment.
When transporting the telescope, take care not to bump or drop the instrument; this type of abuse can damage the optics or affect the GOTO tracking accuracy.
6.3. Troubleshooting
The following suggestions may be helpful with operation of the SmartStar® E mount or telescope.
The power indicator light on the mount does not come on or there is no response when pressing hand controller’s arrow keys:
1.Verify that the power switch on the mount is in the ON position.
2.Verify that the hand controller cord is firmly connected to the HBX port on the mount, or switch the cord to the other HBX port.
3.Check the power source, which include: o Using the battery? Are the batteries
installed correctly? Are the batteries fresh? How long have they been used? (frequent slew and GOTO will deplete battery power very quickly)
o Using AC or DC adapter? Check the plugs to the mount and to the power outlet.
o Using extension cord? Make sure the cord is in good condition. Power drop along the extension cord was known to cause the problem. Also check all the plugs and connections.
1.If the telescope does not respond to commands, set the power switch to OFF and then back to ON.
2.If the telescope does not slew after power is applied or if the motor quits or stalls, verify that there are no physical obstructions that would impede telescope movement.
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Cannot seem to focus (No image appears in the eyepiece):
1.Confirm that the dust cap has been removed from the telescope.
2.Keep turning the focus knob. Your telescope has a fine focusing mechanism which allows you to focus an image very precisely. However, this means that you may have to rotate the focus knob 20 to 40 complete turns to achieve focus, particularly the first time you use your telescope. After that, fewer turns will be needed.
Images through the eyepiece appear unfocused or distorted:
1.The magnification used may be too high for the seeing conditions. Back off to a lower power eyepiece.
2.If inside a warm house or building, move outside. Interior air conditions may distort terrestrial (land) or celestial images, making it difficult, if not impossible, to obtain a sharp focus. For optimal viewing, use the telescope outside in the open air instead of observing through an open or closed window or screen.
3.If viewing a land object on a warm day, heat waves distort the image.
4.The optics within the telescope need time to adjust to the outside ambient temperature to provide the sharpest image. To "cool down" the optics, set the telescope outside for 10 to 15 minutes before observing begins.
Error Message “Warning! Motor driver overloaded.”
1.Check the hand controller cord. Unplug it and
2.Check the power source.
The telescope does not GOTO the right object, or the alignment is always wrong:
