Usage Notes
Browser Interoperability Issues
The following known issues might occur when using the VPN Client with the indicated browser software.
Issues Loading Digital Certificate from Microsoft Certificate Store on Windows NT SP5 and on IE 4.0 SP2
The following error occurs in the VPN Client log when using a Digital Certificate from the Microsoft Certificate Store. This can occur on Windows NT 4.0 with Service Pack 5 and on Internet Explorer 4.0 with SP2 and using the VPN Client
v3.1 or v3.5:
“Could not load certificate cn=Joe Smith,ou=Engineering,o=MyCompany,l=Buffalo, st=new york,c=US,e=jsmith@mycompany.com from the Unsupported Store store”
Both the VPN Client and the Certificate Manager can see and validate the Certificate, but when you try to connect using that Certificate, you get a message in the Connection History dialog that says, “Failed to establish a secure connection to the security gateway”.
To fix this problem, do one of the following:
•Upgrade to Internet Explorer v5.0 or greater.
•Upgrade the PC to Service Pack 6.0a (CSCdv70215).
Requirements for using VPN Client for Windows Using Digital Certificate With
To use certificates with
Release Notes for VPN Client, Release 4.0 through Release 4.0.5.D
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