10. Troubleshooting

Symptom

Cause

Remedy

Radio shows iPod not

iPod cable is not connected to

Verify the docking cable is connected to the

connected

iPod or Gateway.

Media Gateway, and the iPod

 

 

 

I can not correctly

The iPod firmware may be out

Update iPod firmware for free at http://www.

control the iPod

of date.

apple.com/ipod/download

through the radio.

 

 

I have updated my

Sometimes the iPods needs to

Press and hold the click wheel (center

iPod’s firmware and

be reset

button) and the menu button for 10 seconds.

still have control

 

This will reboot the iPod. YOU WILL NOT

issues

 

LOSE MUSIC on the iPod by doing this reset

 

 

 

I don’t see iPod artist

The radio is displaying a

Press the Text / Scan button to see text

or song information on

different text field

 

the screen

 

 

I can’t use my iPod’s

The iPod is in external control

Press the Aux / Sat button and select AUX

click wheel to select

mode. This allows text to be

2 source to control the iPod manually using

music

displayed on the radio screen

the click wheel

 

 

 

The Media Gateway

The HD tuner was not properly

HDRT must be connected before the

does not recognize

connected when the PXAMG

PXAMG is powered on. Disconnect the

the HD Radio tuner

was first connected and

PXAMG from the vehicles harness for 5

(HDRT)

initialized.

minutes. Verify the 8 pin DIN HDRT cable

 

 

is securely connected at both ends before

 

 

reconnecting the vehicle harness.

Radio shows “DEV

Gateway device is initializing

This only occurs the first time the PXAMG is

INIT”

 

powered on. Wait one minute, cycle ignition

 

 

off and on then enter SAT Mode.

When I listen to the

Factory antenna cable is

Use Gateway to access HD Radio source.

factory AM or FM radio

connected to the HD Radio

This will provide all AM and FM reception for

there is only static, no

tuner.

your vehicle.

audio.

 

 

No AM or FM

Factory antenna cable is not

Remove from factory radio, connect into

reception using the HD

connected to the HD Radio

HDRT module. Note* some vehicles need to

Radio source

tuner (HDRT)

use the supplied antenna adaptor to make

 

 

this connection.

HD Radio station

The HD Tuner is temporarily

This is expected performance. The Digital

quality fluctuates or is

losing reception of the Digital

HD Radio playback will resume in areas of

lost randomly

HD Radio broadcast signal

higher broadcast signal strength.

9

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iSimple PXAMG, PGHGM2 owner manual Troubleshooting, Symptom Cause Remedy

PXAMG, PGHGM2 specifications

The iSimple PGHGM1 and PXAMG are cutting-edge automotive accessories designed to enhance the connectivity and functionality of your vehicle’s audio system. These products are particularly aimed at car owners looking to integrate their smartphones and other personal devices seamlessly into their car's entertainment setup, ensuring a modern driving experience.

One of the main features of the iSimple PGHGM1 is its ability to connect with GM vehicles that have a factory-installed radio. It employs advanced technology to establish a direct interface with the vehicle's audio system, allowing users to enjoy digital music playback via a USB connection. This integration enables users to access their music library directly from the vehicle’s audio controls, making it incredibly convenient for hands-free operation while driving.

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Both the PGHGM1 and PXAMG utilize high-quality components to ensure reliable performance. They incorporate advanced audio processing technologies that enhance sound clarity and fidelity, making it possible to enjoy music as intended by the artists. The devices are engineered to work well with both factory and aftermarket systems, providing versatility for different user preferences.

In conclusion, the iSimple PGHGM1 and PXAMG stand out in the automotive accessory market due to their innovative features, ease of installation, and compatibility with a wide range of vehicles. These products not only modernize the driving experience but also ensure that users can stay connected and entertained on the road. Investing in these devices is a step towards integrating advanced technology into your daily driving routine, making it a smarter choice for modern car enthusiasts.