Troubleshooting (cont)

Symptom

Cause

Remedy

When I listen to

Factory antenna

Use Media Gateway to access

the factory AM or

cable is connected

HD radio source. This will provide

FM radio there

to the HD radio

all AM and FM reception for your

is only static, no

tuner.

vehicle.

audio.

 

 

No AM or FM

Factory antenna

Remove the factory antenna plug

reception using the

cable is not

from the factory radio and connect

HD radio source.

connected to the HD

to the HDRT module. **NOTE

 

radio tuner (HDRT).

- some vehicles need to use an

 

 

aftermarket antenna adapter to

 

 

make this connection.

HD radio station

The HD tuner is

This is expected performance.

quality fluctuates

temporarily losing

The digital HD radio playback

or is lost randomly.

reception of the

will resume in areas of higher

 

Digital HD radio

broadcast signal strength.

 

broadcast signal.

 

The Seek or Tune

The seek and tune

Please see the Important

Forward command

buttons have not

Configuration Process in the

is actually doing

been set to the

HD Radio operation section that

Seek or Tune

proper configuration.

applies to your specific vehicle.

reverse.

 

 

The Seek button

The dipswitches

Please see the Dipswitch Setting

is doing Tune

have not been set

and Dipswitch Overview section.

commands and

properly.

 

the Tune button

 

 

is doing Seek

 

 

commands.

 

 

39

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Image 41
iSimple PGHNI2 owner manual Cable is not

PGHNI2 specifications

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