Troubleshooting (cont)
Symptom | Cause | Remedy |
When I listen to | Factory antenna | Use Media Gateway to access |
the factory AM or | cable is connected | HD radio source. This will provide |
FM radio there | to the HD radio | all AM and FM reception for your |
is only static, no | tuner. | vehicle. |
audio. |
|
|
No AM or FM | Factory antenna | Remove the factory antenna plug |
reception using the | cable is not | from the factory radio and connect |
HD radio source. | connected to the HD | to the HDRT module. **NOTE |
| radio tuner (HDRT). | - some vehicles need to use an |
|
| aftermarket antenna adapter to |
|
| make this connection. |
HD radio station | The HD tuner is | This is expected performance. |
quality fluctuates | temporarily losing | The digital HD radio playback |
or is lost randomly. | reception of the | will resume in areas of higher |
| Digital HD radio | broadcast signal strength. |
| broadcast signal. |
|
The Seek or Tune | The seek and tune | Please see the Important |
Forward command | buttons have not | Configuration Process in the |
is actually doing | been set to the | HD Radio operation section that |
Seek or Tune | proper configuration. | applies to your specific vehicle. |
reverse. |
|
|
The Seek button | The dipswitches | Please see the Dipswitch Setting |
is doing Tune | have not been set | and Dipswitch Overview section. |
commands and | properly. |
|
the Tune button |
|
|
is doing Seek |
|
|
commands. |
|
|
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