16. Troubleshooting
Symptom | Cause | Remedy |
Radio shows “DEV | Media Gateway | This only occurs the first time the |
INIT” | device is initializing. | Media Gateway is powered on. Wait a |
|
| few minutes, cycle ignition off and on |
|
| then enter SAT mode. |
The track forward | The seek and tune | Please see the Important |
command makes | buttons have not | Configuration Process in the iPod |
the tracks go | been set to the | operation section that applies to your |
backwards on the | proper configuration. | specific vehicle. |
iPod. |
|
|
The seek and tune | The seek and tune | Please see the Important |
buttons operate | buttons have not | Configuration Process in the HD Radio |
backwards. | been set to the | operation section that applies to your |
| proper configuration. | specific vehicle. |
When trying to test | Radio is not | Nissan radios get their ground from |
operation the radio | grounded | the mounting screws. Insert the radio |
does not power up. |
| back into the dash and tighten down |
|
| a bolt to provide a solid ground to the |
|
| radio. |
Radio shows iPod | iPod cable is not | Verify the docking cable is connected |
not connected. | connected to iPod or | to the Media Gateway and the iPod. |
| Gateway. |
|
I can not correctly | The iPod firmware | Update the iPod firmware for free at |
control the iPod | may be out of date. | http://www.apple.com/ipod/download. |
through the radio. |
|
|
|
|
|
I have updated | Sometimes the iPod | Press and hold the center click and |
my iPods firmware | needs to be reset. | menu buttons for 10 seconds. This |
and still have |
| will |
control issues. |
| LOSE MUSIC on the iPod by doing |
|
| this reset. |
I don’t see iPod | The radio is | Press the display button to see the |
artist or song | displaying a different | correct text field. |
information on the | text field. |
|
screen. |
|
|
I can’t use my | The iPod is in | Press the Aux/Sat button and select |
iPod’s click wheel | external control | the AUX source to control the iPod |
to select music. | mode. This allows | from the click wheel. |
| text to be displayed |
|
| on the radio screen |
|
The Media | The HD tuner | HDRT must be connected before the |
Gateway does not | was not properly | PXAMG is plugged in. Disconnect the |
recognize the HD | connected when | PXAMG from the vehicle harness for |
tuner (HDRT). | the PXAMG was | at least 5 minutes. Verify the 8 pin DIN |
| first connected and | HDRT cable is securely connected |
| initialized. | at both ends before reconnecting the |
|
| vehicle harness. |
38
