Jacuzzi HD84000 manual Troubleshooting Procedures, Problem Probable Causes Remedy

Luxury Whirlpool Bath

Troubleshooting Procedures

PROBLEM	PROBABLE CAUSES	REMEDY
Pump/motor does not start	No power to pump/motor	Reset GFCI
	Pump/motor not plugged in	Insert plug securely into outlet
		Ensure the control panel is conencted to control box
	Pump/motor faulty	Contact Jacuzzi Luxury Bath @ 800-288-4002
Pump/motor operates but no fully adjustable jets are	Jets are closed	Open jets by rotating counter-clockwise
functioning	Suction cover/strainer may be clogged	With the motor turned OFF, remove the suction cover/
		strainer and remove any debris. Replace the suction
		cover before operating
Pump/motor operates but air is not injected into the	Air valves are closed	Open air control valves
water
Water leakage from pump unions	Overtightened, O-ring may be pinched or improperly	Loosen unions , check and reseat O-ring. If O-ring has
	seated, undertightened	been pinched out of shape, replace (refer to number
		below). When tightening union nuts, handtighten only.
Pump/motor shuts off by itself before time elapses	Motor thermal protection has deactivated pump/motor	Let motor cool; thermal protection will reset. Check for
	due to overheating (supply voltage low)	proper ventilation (check supply voltage)
	GFCI tripped	Reset GFCI. If it continues to trip, do not use this unit.
		Disconnect the unit and have the problem corrected by
		a licensed electrician before using.
	Inadequate supply wiring	Consult a licensed electrician to correct the wiring unit.
Chromatherapy lights do not operate	Connector has come loose	Contact Jacuzzi Luxury Bath @ 800-288-4002

If the unit is within the warranty period, contact Jacuzzi Whirlpool Bath Service Support at 1-800-288-4002 with your bath’s serial number before work is started. The serial number is located on the Specification/Serial Number Plate (see the following page).

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