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At this screen you can navigate through the software program. Each of the
four icons in the picture above will take you to a different function. Click on
one of the icons and discover the world of ArcSoft WebCam Companion.
For detailed instructions, click on the help tab.
Troubleshooting1. Camera will not turn on
• Make sure the camera is plugged into the USB port correctly
• Make sure your USB port is functioning properly. You may need to
install updates, service packs, or patches for your operating system
from Microsoft’s® website, www.microsoft.com. Go to “Windows
Update” under Resources.
2. Uninstall the Flat Panel Pop-Up Camera driver
• Close all open applications.
• Go to the Start Menu (Settings in some operating systems)
Control Panel Add/Remove Programs
• Select “98665 Flat Panel Pop-Up Camera”
• Select “Remove”, then “OK” to uninstall the driver.
• Select “Yes, I want to restart my computer”, then “Finish”.
• Your computer will now reboot.
3. “Can’t detect camera”, “Can’t fi nd VFW driver”, or “Can’t fi nd camera
driver” errors
• Close all open applications.
• Unplug the Flat Panel Pop-Up Camera from your computer.