TROUBLESHOOTING GUIDE
PROBLEM
Unit fails to heat up. Heating Indicator Light DOES NOT illuminate.
Unit fails to heat up. Heating Indicator Light DOES illuminate.
Steam output is weak or intermittent.
POSSIBLE CAUSE
Unit is not plugged in.
Household circuit breaker / ground fault interrupter has tripped or blown a fuse.
Unit is damaged or otherwise in need of repair.
Boiler is empty.
Mineral
Unit is damaged or otherwise in need of repair.
Water level in Boiler is running low.
Mineral
SOLUTION
Plug power cord into electrical outlet.
Reset circuit breaker / ground fault interrupter, or replace fuse. If you need assistance, contact a licensed electrician.
Immediately cease usage and unplug. Contact Customer Support for further assistance (see Page 14 for details).
Refer to Filling Boiler with Water procedure on Page 10 for refilling instructions.
Refer to Removing Mineral
Refer to Filling Boiler with Water procedure on Page 10 for refilling instructions.
Refer to Removing Mineral
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