Troubleshooting

Description

This chapter is intended for maintenance personnel.

 

Failure of the DNH to establish a link is the principle cause of most hub

 

failures. Typical problems are:

 

Configuration Conflict

 

Link Signal Quality

Configuration Conflicts

Cabling errors:

Example

NOTE

The DNH port green LED is off, or intermittently flashes between green and red. This can indicate a configuration conflict caused by a faulty ca- ble or a wrong connection or improper configuration parameters.

1.Inspect all cable and connectors for damage.

2.Verify that the cable is connected to the correct Hub half and correct Port.

3.Verify that the Channel ‘A’ link is connected to the ‘A’ Hub half and that the Channel ‘B’ link is connected to the ‘B’ Hub half.

4.Verify that both Channels A & B use the same port number on their respective Hub half.

5.Display the Port Status screen by connecting a PC to the Configura- tion Port, logging in, and then typing display links. Verify that all Ports are connected as expected; see example below.

The following example shows that Port 1 on the B Hub is incorrectly con- nected to Port 1 Channel A, on device 172.16.99.7.

local> display links

 

 

Port status for 172.16.99.3, B

 

 

Port:

Medium: Status:

"A" connected to:

"B" connected to:

1

Copper Validation

 

172.016.099.007, 1A

2Copper Unconnected

3Copper Unconnected

4Copper Unconnected

5Copper Unconnected

6Copper Unconnected

7Copper Unconnected

8Copper Unconnected

9Copper Unconnected

Ethernet Offline

The Ethernet port is always shown as Offline on the ‘B’ Hub half because the Ethernet port is always disabled on the ‘B’ Hub.

2000585-001

Data Communications Setup 65

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Siemens DataNET Hub (DNH) user manual Troubleshooting, Configuration Conflicts, Cabling errors Example