Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit “www.samsung.com”, then click on Support, or call Samsung customer service centre.

Issues

The TV will not turn on.

•Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

•Make sure the wall outlet is working.

•Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to “Remote control does not work” below.

Issues

There is no picture/video.

•Check cable connections (remove and reconnect all cables connected to the TV and external devices).

•Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

•Make sure your connected devices are powered on.

•Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

•Reboot the connected device by reconnecting the device’s power cable.

Issues

The remote control does not work.

•Replace the remote control batteries with the poles (+/–) in the right direction.

•Clean the sensor’s transmission window on the remote.

•Try pointing the remote directly at the TV from 5~6 feet away.

Issues

The cable/set top box remote control doesn’t turn the TV on or off, or adjust the volume.

•Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set user manual for the SAMSUNG TV code.

✎✎You can keep your TV as optimum condition to upgrade the latest firmware on web site (www.samsung.com → Support

→Downloads) by USB.

✎✎This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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Samsung UE32EH4003WXXC, UE32EH4003WXZF manual Troubleshooting, Issues, TV will not turn on, There is no picture/video
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UE32EH4003WXXC, UE32EH4003WXZF specifications

Samsung's innovative range of LED TVs includes models like the UE46EH6030WXZG, UE32EH4003WXZF, UE40EH6030WXZG, UE32EH4003WXTK, and UE32EH4003WXXC, each thoughtfully designed to enhance the viewing experience with cutting-edge technology and sleek aesthetics.

Starting with the UE46EH6030WXZG, this model features a 46-inch screen that delivers Full HD resolution, ensuring sharp and vibrant visuals. Its Wide Color Enhancer technology expands your color palette, resulting in lifelike images that captivate viewers. The TV utilizes a Motion Rate technology, which ensures smooth transition of images during fast-paced action sequences, making it ideal for sports and action movies. Additionally, it supports USB connectivity, allowing users to view photos and videos directly from their flash drive.

The UE32EH4003WXZF is another remarkable model, featuring a compact 32-inch display that is perfect for smaller spaces. This model also boasts Full HD resolution, offering excellent picture clarity. It is known for its energy efficiency, with an Eco Sensor that adjusts the brightness based on the ambient light in the room. This not only saves energy but also enhances the viewing experience in various lighting conditions.

Moving on to the UE40EH6030WXZG, this 40-inch television combines size with impressive performance. With its advanced picture enhancements, viewers will enjoy deep blacks and vibrant colors that truly make the content pop. The model's sleek design allows for easy wall mounting, making it a stylish addition to any room.

The UE32EH4003WXTK and UE32EH4003WXXC are both compact 32-inch models that share many features, including Full HD display and USB support. These TVs are also equipped with HDMI ports, facilitating seamless connection to gaming consoles, Blu-ray players, and more. Their lightweight design makes them incredibly versatile for various setups, from bedrooms to living rooms.

All these Samsung models prioritize user-friendliness, featuring intuitive interfaces that allow users to navigate content effortlessly. Overall, they embody Samsung’s commitment to quality, combining aesthetics with advanced technology to deliver a superior home entertainment experience. Perfect for a range of applications, from casual viewing to immersive gaming sessions, these TVs are an excellent choice for any household.
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