Re-verify your userid, password, and APN information. Be sure to pay close attention, as all three of these items are case specific and must be entered exactly in order to properly log into the cellular network.

Don’t forget to click “Save” and “Apply” if you make any changes.

JBM Technical Support

If you have followed all of the instructions up to this point, have satisfied yourself that you are not having an authentication problem, are convinced that you have sufficient reception, and your gateway is still not communicating, then it is time to contact JBM Technical Support at 800-489-7781 and we will be happy to assist you in getting your gateway up, running, and operational.

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Copyright ©2007 JBM Electronics, Inc.

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