Check the following listto be sure a service call is really necessary. A quick reference of this manual maypreventan unneededservice call.
If nothing on the cool{top operates:
•check for a blown circuit fuse or a tripped main circuit breaker.
•check if cooktop is properlyconnected to electriccircuit in house.
If cooktop elements do not get hot enough:
•surfacecontrols may not be set properly.
•voltage to house may be low.
•cookwaremay not beflat or the correct size or shape.
If elements emit a slight odor and/or smoke when first turned on:
• this is normal.
If tiny scratches or abrasions appear on cooktop:
•coarseparticles(i.e.sugar,dust,salt)werebetweencookwarebottomsandcooktop.
•incorrectcleaning materialswere used to clean cooktop.
•glasscookware was slid across the cooktop.
•cookwarewith a rough bottom was used.
If metal-markings appear on cooktop:
•metalcookpotsor utensilswere slidacrossthe cooktop.
If brown streaks and/or areas of discoloration with a metallic sheen
appear on cooktop:
•boiloversburnedontothe cooktep.
•mineraldepositsfrom water offood burnedontothe cooktop.
•soil from cookpot bottomwas transferredto the cooktop.
•incorrectcleaning materials were used.
Model CCE3451 Only:
If "beeping" occurs when an induction control has been turned on:
•there is no coekpot sittingon the cooking areawhich was turned on.
•the cookpot is made from a nonmagnetic material (see cookware section for examples).
•the size of the cookpot is lessthat 4" in diameter.
It a "ticking" sound occurs when an induction element is on:
•Itis normalto heara slighttickingsoundwhile using aninductionelement. This can be more noticeablewith certaintypes of cookware.
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