TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator drawers will not operateThe refrigerator drawers seems to make too much noise

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

Has a household fuse blown, or a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Are the refrigerator drawers control set in the Off position? See “Using the Controls.”

Are the refrigerator drawers not cooling? Turn them off then on again to reset. See “Using the Controls.” If this does not correct the problem, call for service.

The motor seems to run too much

Is the room temperature hotter than normal? The motor will run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more.

Has a large amount of food just been added to the refrigerator drawers? Adding a large amount of food warms the refrigerator drawers. The motor normally will run longer to cool the refrigerator drawers back down.

Are the drawers opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the drawer as soon as possible.

Are the controls not set correctly for the surrounding conditions? See “Using the Controls.”

Are the drawers not closed completely? Close the drawers firmly. If they do not close completely, see “The drawers will not close completely” later in this section.

Are the drawer gaskets not sealed all the way around? Contact a technician or other qualified person.

The sounds may be normal for your refrigerator drawers. See “Normal Sounds.”

The divider between the two compartments is warm

The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.

Temperature is too warm

Are the air vents blocked in either compartment? This obstructs cold air movement between the compartments. Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.

Are the drawers opened often? The refrigerator drawers will warm when this occurs. Keep the refrigerator drawers cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

Has a large amount of food just been added to the refrigerator drawers? Adding a large amount of food warms the refrigerator drawers. It can take several hours for the refrigerator drawers to return to the normal temperature.

Are the controls set correctly for the surrounding conditions? See “Using the Controls.”

Are the refrigerator drawers not cooling? Turn them off then on again to reset. See “Using the Controls.” If this does not correct the problem, call for service.

There is interior moisture buildup

Are the air vents blocked in the refrigerator drawers? Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.

Are the drawers opened often? Avoid humidity buildup by getting all items out at one time, keeping food organized, and closing the drawer as soon as possible.

Is the room humid? It is normal for moisture to build up inside the refrigerator drawers when the room air is humid.

Is the food packaged correctly? Check that all food is securely wrapped. Dry damp food containers before placing in the refrigerator drawers.

Are the controls set correctly for the surrounding conditions? See “Using the Controls.”

The drawers will not close completely

Are food packages blocking the drawer open? Rearrange containers so that they fit more tightly and take up less space.

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Jenn-Air W10549548A manual Troubleshooting

W10549548A specifications

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