TROUBLESHOOTING GUIDE

If you experience difficulties in the use of this music system, please check the followings or call at 1-800-777-5331for Customer Service and Support.

Symptom

Possible Cause

Solution

Radio

 

 

Noise or sound distorted

Station not tuned properly for AM or

Retune the AM or FM broadcast

on AM or FM broadcasts.

FM

station.

 

FM: Wire antenna is not extended.

Extend the FM Wire antenna.

 

AM: The bar antenna is not

Reposition the unit until the best

 

positioned correctly.

reception is obtained.

FM STEREO does not

You have tuned to a mono station or

Select another FM station.

appear on display.

the station too weak.

 

AM or FM, no sound.

Unit not at Tuner function, AM or FM

Press Function button to select AM or

 

band.

FM.

 

Volume at minimum.

Increase Volume.

Compact Disc Player

 

 

CD Player will not play.

Unit not in CD function mode.

Press Function button to select CD1

 

 

or CD2.

 

CD is not installed incorrectly.

Insert CD with label facing frontward.

CD skips while playing.

Disc is dirty or scratched.

Wipe disc with cloth or use another

 

 

disc.

Function inoperative and

Built-in microcomputer needs to be

Disconnect and reconnect the power

jammed

reset.

cord after a few minutes.

Display no indication or

Built-in microcomputer needs to be

Disconnect and reconnect the power

abnormal indication

reset.

cord after a few minutes.

Intermittent sound

Dirty or defective disc

Clean or replace the defective

 

Dirty Pick Up lens

disc

 

Use a CD-lens cleaning disc to clean

 

 

the lens

 

Player is subject to excessive shock

Relocate the player away from shock

 

or vibration

or vibration

No sound when played in

Power to external source ( MP3, VCR

Switch on the power of the external

the AUX Mode

etc) not switched on

source.

 

Connection to external source (MP3,

Reconnect the RCA Plug to the

 

VCR etc) is incorrect: e.g. RCA plug

AUDIO OUT of the external source.

 

may have been inserted to AUDIO IN

 

 

of the external source.

 

 

Master Volume is at minimum.

Adjust the master volume

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Jensen JMC-326 instruction manual Troubleshooting Guide, Symptom Possible Cause Solution