Jensen JTA-980 user manual Troubleshooting Guide, Problem Possible Cause Solution

TROUBLESHOOTING GUIDE

SHOULD YOU EXPERIENCE DIFFICULTIES IN THE USE OF THIS PLAYER PLEASE REFER TO THE FOLLOWING CHART OR CALL 1-800-777-5331 FOR CUSTOMER SERVICE.

PROBLEM	POSSIBLE CAUSE	SOLUTION
The unit does not	The unit is disconnected from the	Reconnect to the AC outlet.
	AC outlet.
respond (no
		Plug another device into the same
power)	AC outlet is not functioning.
		outlet to confirm the outlet is working.
AM band is too	The reception at the set location is	Slightly rotate the unit for the best
noisy	poor.	reception.
	You have tuned to a mono	Select another FM station or extend
FM STEREO	station or the station is too	or rotate the wire antenna for best
indicator does not	weak.	reception.
light up
	FM MONO MODE is set.	Set the FM MODE to STEREO.
Sound is distorted	Volume level is set to high.	Decrease the volume.
	Sound source is distorted.	Try a different audio source such as a
		music CD.
The tape does not	The cassette tape is not inserted	Insert the cassette tape correctly.
	properly. The tape has reached the
move.		Flip the cassette.
	end.
No sound from	The tape heads are dirty.	Clean the tape heads.
tape.
Tape sound is	The tape heads are dirty.	Clean the tape heads.
distorted or faint.
	CD Mode is not selected.	Slide the FUNCTION switch to select
CD Player does		CD mode.
not play.	CD is not installed or installed	Press the CD onto spindle, printed side
	incorrectly.	facing up.
CD skips while	Disc is dirty or scratched.	Wipe with cloth or another disc.
playing
Unit gets warm		Turn the unit off for a period of time or
after extended	This is normal.
play at high		lower volume.
volume
CD1/CD2 does	The “OPEN/CLOSE” button was	The “OPEN/CLOSE” button must be
not work after		pressed to closed the CD tray. Do not
pushing in the CD	not pressed to close the CD.
		push on the CD tray to close it.
tray

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