TROUBLESHOOTING GUIDE

If you experience difficulties in the use of this music system please check the following or call 1 800 777 5331 for Customer Service.

Symptom

Possible Cause

Solution

 

 

 

Noise or sound distorted on AM or

Station not tuned properly for AM or FM.

Retune the AM or FM broadcast station.

FM: Telescopic antenna is not extended.

FM: Extend FM Telescopic antenna.

FM broadcast

AM: The bar antenna is not positioned

AM: Reposition the unit until the best

 

 

correctly

reception is obtained.

AM or FM no sound

Unit not in RADIO function mode.

Slide Function/Power Switch to RADIO

 

Volume set at minimum

position

 

Increase Volume

CD player will not play

Unit not in CD function mode.

Select CD function mode.

CD is installed incorrectly.

 

Insert CD with label side up.

 

It the CD is self-compiled, the media used may not

 

Use better quality blank media and retest.

 

be compatible with the player.

 

Replace all batteries with new ones.

 

Batteries become exhausted

CD skips while playing

Disc is dirty or scratched.

Wipe CD with clean cloth or use

 

 

another disc.

Intermittent sound from CD Player

Dirty or defective disc

Clean or replace the defective disc

 

Dirty pick up lens

Use a CD-lens cleaning disc to clean the lens

 

Player is subject to excessive shock or

Relocate the player away from shock or

 

vibration

vibration

 

 

Cassette Player no sound

Unit not in TAPE function mode

Slide Function/Power Switch to TAPE

 

Volume at minimum

Increase volume

Sound distorted

Dirty tape head

Clean the head

Speed varies

Tape old or worn

Clean the headReplace the tape

 

Dirty roller and capstan

Clean roller and capstan

Cassette Recorder will not record

Prevention tab removed

Cover hole with tape

Distorted sound on playback

Defective tape or dirty tape head

Replace tape or clean tape head

 

 

 

SERVICE

Please refer to the instructions on the enclosed warranty card for returning your unit for service. When returning the unit, please remove any batteries to prevent damage to the unit in transit and/or from possible battery leakage. We are not responsible for batteries returned with the product or for the cost of replacement.

Distributed by:

Spectra Merchandising International, Inc. Chicago Industry Tech Park

4230 North Normandy Avenue

Chicago, Illinois 60634, U.S.A.

Please have model number ready, for Customer Service, call 1-800-777-5331

Printed in China

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Jensen KT2028A owner manual Troubleshooting Guide, Service