Oricom ECO700 manual Appendix, Troubleshooting, Problem, Possible causes, Solutions

26Appendix

Troubleshooting

Problem	Possible cause(s)	Solution(s)
No dial tone on the	1. The base unit is not properly connected.	1. Check CONNECTION to power and telephone line.
cordless handset.	2. Too far from the base unit.	2. Move handset CLOSER to base unit.
	3. Battery charge is low.	3. CHARGE battery.
	4. Incorrect battery polarity.	4. RE-INSERT batteries and check + and .
	5. Re-register handset.	5. Handset not registered.
Antenna symbol is flashing.	1. The handset is not registered. If the handset is	1. REGISTER the handset.
	unregistered, it displays UNREGISTERED.	2. Move CLOSER to the base unit.
	2. The handset is out of range.	3. Check power CONNECTION to the base.
	3. The product is not properly connected.
No beep when the cordless	1. The handset is not placed properly on the charger.	1. Lift handset off the charger carefully and REPOSITION
handset is placed on the	2. Charging contacts are dirty.	correctly.
charger.	3. No power connection to base unit.	2. CLEAN charging contacts with a clean and dry cloth.
	4. The handset’s power is turned off.	3. Check power CONNECTION to the base.
		4. CHECK batteries.
Handset charged for 24	1. Handset battery is defective or faulty.	1. REPLACE with new AAA rechargeable Ni-MH batteries.
hours but Battery icon	2. Handset is not placed properly on the charger.	2. CHECK to make sure the battery icon is scrolling.
remains empty.	3. Battery installed incorrectly.	3. RE-INSERT batteries and check + and .
	4. The product is not properly connected.	4.Check power CONNECTION to the base.
No symbol on the display.	1. Battery is empty.	1. CHARGE battery.
	2. The product is not properly connected.	2. Make sure your product is properly PLUGGED-IN.
Can’t transfer a call.	1. Handset is busy.	1. Check ALL handsets and END all calls.
	2. Handset is out of range.	2. Move handset CLOSER to base unit.
	3. Wrong handset number.	3. Check HANDSET NUMBER.