Oricom ECO700 manual Appendix

Appendix 27

Problem	Possible cause(s)	Solution(s)
Bad audio quality	1. Interference from nearby electrical appliance.	1. Try a different connection point, one that is away from other
(crackles,echo, etc.).	2. Base unit is installed in a room with thick walls.	electrical appliances.
	3. The handset is too far from the base unit.	2. Install the base unit in a DIFFERENT room OR use
	4. If you have Broadband/ADSL you need a in line	EXTENSION leads.
		3. Move CLOSER to the base unit.
	filter (not supplied).
		4. Ensure a in-line ADSL filter is installed on all phone sockets
		between wall plate and your phone.
Caller ID does not work.	Service not activated.	Check your SUBSCRIPTION with the SERVICE provider.
Phone does not ring when	1. The ringer is off.	1. Turn ON the ringer.
a call comes in.	2. Too many phones are sharing the same phone	2. Disconnect some of the phones from the phone line.
	line.	3. Check base unit CONNECTIONS.
	3. Base unit not plugged in.
Keypad does not work.	Keypad may be locked.	UNLOCK the keypad.
Busy tone + in use light on.	1. Other handset may still be connected.	1. Check ALL handsets and END all calls.
	2. Check power supply connection.	2. Check CONNECTIONS to wall and base.
Handset registration fails	The base memory may be full.	Delete un-used handset and try again.
continuously.
Cannot make/answer a 2nd	2nd call service can be activated.	Check with your service provider. Check the recall selection is
call		correct.