John Lewis JLBIMW01 Repairs - After Sales Service, Spare parts

Repairs - After Sales Service

If your microwave is not performing satisfactorily; consult the

fault finding guides within this instruction book (Something not

working). If a fault occurs which you can not resolve through

following the advice and information contained within th is

instruction manual, the next step is to contact our extended

warranty administrators on

They will give you details for your local Service Force Centre.

Before calling out an engineer, please ensure you have read

the details under the heading “Something Not Working”. When

you contact your local Service Force Centre you will need to

give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise det ails of fault

4. The purchase date as found on your receipt

5. The model and serial number of the appliance (found on the

rating plate) So that you always have these numbers at hand,

we recommend you to make a note of them here:

Mod. :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PNC. :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

S.N. :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Your microwave is covered by a 3 year parts and labour

guarantee (see separate details given at po int of sale).

Please retain your purchase receipt safely for the service

engineer to verify the purchase details

Spare parts

This microwave should be serviced by any authorised service

engineer; and only genuine spare parts should be used.

Under no circumstances should you attempt to repair the

microwave yourself.

Repairs carried out by inexperienced persons may cause injury

or serious malfunctioning. Contact our extended warranty

administrators on

who will give you details for your Service Force repair agent.

Always insist on genuine spare parts.